Danielle Ehaney
Overview
4
4
years of professional experience
Work History
Server
Beanies Restaraunt
Port Washington, WI
06.2023 - Current
- Provided excellent customer service
- Monitored dining room for cleanliness and proper set-up at all times.
- Trained new employees on restaurant procedures and plating techniques.
- Cleaned tables and chairs to prepare dining area for next customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and confirmed complete orders.
Volunteer
Catholic Heart Work Camp
Port Washington, WI
06.2022 - 06.2024
- Offered support and assistance to community members.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Attended weekly meetings to discuss progress and future initiatives.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Developed and implemented fundraising approaches to raise money for cause.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed routine maintenance and repair.
Restaurant Hostess
Fork and Tap Resturaunt
Port Washington, WI
06.2021 - 05.2023
- Greeted guests and sat customers at tables or in waiting areas.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Assisted staff by serving food and beverages or bussing tables.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
High School Diploma -
Port Washington High School
Port Washington, WI06-2024
Skills
- Strong teamwork
- Critical thinking
- Customer service
- Hard-working
- Verbal and written communication
- Punctuality and reliability
- Problem-solving
- Active listening
- Payment processing
- Multitasking and organization
- Positive and professional
Timeline
Server
Beanies Restaraunt
06.2023 - Current
Volunteer
Catholic Heart Work Camp
06.2022 - 06.2024
Restaurant Hostess
Fork and Tap Resturaunt
06.2021 - 05.2023
High School Diploma -
Port Washington High School