Danielle Fagan
New Richmond,WI
Summary
Motivated event manager bringing several years of experience delivering small to large-scale events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles and actively resolving conflicts to ensure client satisfaction and positive attendee experience. Background managing occasions from small, private affairs to extremely large corporate conferences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Event Manager/Lead Bartender/Lead Server
Crave Catering
Minneapolis, Minnesota
11.2015 - Current
- Oversaw all aspects of event production from conception through completion.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Provided support to attendees before, during, and after the event as needed.
- Created detailed timelines for the execution of each event.
- Resolved any issues that arose during the course of an event in a timely manner.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Assistant Manager
Lakewood Tavern
Lake Elmo, Minnesota
01.2023 - 05.2025
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Bar Manager
Brady’s Brewhouse
New Richmond, Wisconsin
10.2010 - 09.2013
Education
Some College (No Degree) - Business
University of Wisconsin, Madison
Madison, WISkills
- Customer service
- Team building
- Problem solving
- Attention to detail
- Promotional advertising
- Business growth
- Company branding
Languages
Spanish
Full Professional
Certification
Certified to serve alcohol in New Richmond. Took course at the technical college in town.
Timeline
Assistant Manager
Lakewood Tavern
01.2023 - 05.2025
Event Manager/Lead Bartender/Lead Server
Crave Catering
11.2015 - Current
Bar Manager
Brady’s Brewhouse
10.2010 - 09.2013
Some College (No Degree) - Business
University of Wisconsin, Madison