Danielle Fary
Lyons,IL
Summary
Healthcare industry professional with 25+ years of experience across health plans, TPAs, self-funded benefits, and healthcare technology. Experienced in TPA operations, business, and eligibility and employment technical teams to gather requirements and support client-facing implementations. Delivered operational improvements through requirements, workflow analysis, and coordinated execution.
Overview
15
15
years of professional experience
Work History
Office Admin.
Air Ducts Done Right
03.2026 - Current
- Interacted daily with clients, managing appointment scheduling and business inquiries. Processed billing and received payments using Quickbooks and PayTrace credit card transactions. Developed updated proposals for large-scale clients to enhance service offerings.
- Processed invoices, payments, and office paperwork for Air Ducts Done Right.
- Answered incoming calls and greeted customers with clear service information.
- Coordinated duct cleaning appointments and technician schedules for residential customers.
Technical Business Analyst
Simplify HealthCare
07.2024 - 03.2025
- Gathered healthcare requirements from stakeholders and translated needs into business specifications.
- Analyzed workflows across payer and provider systems to identify process gaps.
- Documented user stories, use cases, and acceptance criteria for development teams.
- Developed and maintained internal documentation outlining high-level business processes and desktop procedures for system data loading to facilitate team understanding and operational consistency. Created formal business documents for internal and external stakeholders to standardize communication and enhance clarity. Implemented new client business for Lumeris & Carelon providers. Conducted user acceptance testing to ensure software met requirements for upcoming code changes. Engaged in ongoing internal review sessions with the development team. Coordinated communication between onshore and offshore teams in India to streamline project collaboration and ensure alignment.
Sr. Business Analyst
Valence/Evolent
10.2011 - 07.2024
- Acted as the liaison and Subject Matter Expert between the business users, Medicaid program area, and technical teams. Ensured understanding of priorities, business needs, schedule, status, and deliverables among members of the business, program, and technical teams. Managed day-to-day communication and ensured rapid resolution of requests and questions from business users and technical teams. Facilitated sessions with business, programming and technical teams to understand business needs, identify and design solutions, and develop use cases. Created formal documentation for Business, Functional and Technical requirements, Functional and Technical Design, and Use Cases, led development of formal test plans and test data in collaboration with the business, program and technical teams. Documented business requirements for data lake migration, ensuring alignment with organizational objectives. Coordinated User Acceptance Testing sessions with Business Users; validated and tested web application and reporting functions. Trained and prepared the team for successful execution of client project from implementation to operations phase. Facilitated and documented business User Acceptance Testing; prepared necessary forms and documentation for implementation. Implemented Medicaid, Medicare Advantage, and Commercial plans across multiple states, facilitating compliance and service delivery. Led the development and ongoing operations of a new client.
- Analyzed healthcare workflows for Valence/Evolent business operations and process gaps.
- Collected detailed requirements from stakeholders to inform project development. from stakeholders across care management and payer teams.
- Documented business rules for claims, authorization, and member service processes.
Education
Bachelors - Sociology
Dominican University
Skills
- QuickBooks accounting
- Payment processing
- Scheduling appointments
- Proposal preparation
- Office administration
- Document management
- Record maintenance
- Operational support
- Collaboration tools
- Client communication
- Customer engagement
- Team support
- Multitasking and organization
- File organization
- Attention to detail
- Verbal communication
- Problem solving
- Relationship management
Personal Information
Title: Business Analyst
YEARS OF EXPERIENCE
25 years of Industry Experience
Timeline
Office Admin.
Air Ducts Done Right
03.2026 - Current
Technical Business Analyst
Simplify HealthCare
07.2024 - 03.2025
Sr. Business Analyst
Valence/Evolent
10.2011 - 07.2024
Bachelors - Sociology
Dominican University