Danielle Fisher
Herriman,UT
Summary
Psychology undergraduate with six years of leadership experience in office management, sales, and customer service. Proven ability to quickly adapt to new environments and foster collaborative teamwork. Committed to delivering exceptional results and enhancing operational efficiency. Employment gap is due to receiving medical treatments, however I am now available to start work immediately.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Sales & Service Representative
Preventive Pest Control
Draper, UT
09.2022 - 01.2025
- Managed customer accounts, payments, scheduling, and service agreements over the phone. 50+ incoming and outgoing calls daily
- Maintained detailed digital records in ServSuite and FieldRoutes
- Communicated clearly about services, pricing, and compliance requirements when making a sales pitch
- Ran daily routing reports and supported management with accurate service and agreement tracking
Shift Lead
Protein Foundry
Fort Union & Park City, UT
03.2021 - 08.2022
- Prepared and stocked fresh fruits, vegetables, and other ingredients in a high customer volume, health-focused environment
- Prepared custom protein shakes, acai bowls, and gourmet toasts using safe food handling practices
- Used Crisp POS daily to process 75+ orders and payments accurately
- Trained staff and maintained a professional, clean, and safe work environment
Sales Manager / Receptionist
Massage Envy
South Jordan & Orem, UT
08.2018 - 11.2020
- Managed appointments, memberships, payments, and electronic health records using the phone system, computers, and Ipads
- Followed strict privacy and confidentiality standards
- Managed face to face operations, handled 50+ inbound and outbound calls, cleaning, and restocking duties
- Tracked sales goals and trained new employees
- Assisted clients in selecting appropriate services, retail products, and personalized treatment plans
Chemical Stocking & Customer Assistance (Seasonal)
Glover Nursery
West Jordan, UT
03.2020 - 06.2020
- Received and organized regulated chemical shipments every week and maintained an organized storage greenhouse while following storage guidelines
- Stocked fertilizers, pesticides, seeds, and treatment products on the customer shelves
- Assisted customers with product selection, usage, and safety
Education
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT04-2027
Skills
- Customer Education
- Cash Handling
- POS Systems
- Inventory Control
- Compliance & Record-Keeping
- Team Leadership
- Product Recommendations
- Phone & In-Person Service
Accomplishments
Herriman High School Acapella Treasurer 2018-2019
Humanitarian service project: assisted laying brick for an elementary school in Bolivia 2019
Miss Herriman 2nd attendant 2019-2020
Certification
Basic Life Support- BLS 01/23/21
Bloodborne Pathogens 02/10/21
Timeline
Lead Sales & Service Representative
Preventive Pest Control
09.2022 - 01.2025
Shift Lead
Protein Foundry
03.2021 - 08.2022
Chemical Stocking & Customer Assistance (Seasonal)
Glover Nursery
03.2020 - 06.2020
Sales Manager / Receptionist
Massage Envy
08.2018 - 11.2020
Bachelor of Science - Psychology
University of Utah