Danielle Fortunato

• Built company from scratch by establishing plans, sourcing funding, and hiring team members.
• Managed daily restaurant operations and staff scheduling.
• Oversaw food quality and presentation to ensure customer satisfaction.
• Scheduled staff shifts according to demand patterns in order to maximize efficiency and productivity.
• Ensured compliance with all applicable laws including labor laws and safety regulations.
• Coached and encouraged staff to achieve aggressive business goals.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Maintained accurate and complete records of all business transactions and interactions.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

• Coordinated logistics for well rounded events at an upscale dining establishment.
• Developed event concepts and themes to enhance guest experiences.
• Managed vendor relationships to secure catering and decor services.
• Supervised guest experience team in busy hospitality environment.
• Ensured smooth operations of guest services by supervising staff, responding to inquiries, and resolving issues.
• Interacted with guests on a daily basis providing friendly service while addressing their needs efficiently.
• Coordinated daily guest service activities to ensure smooth operations.

• Coordinated event logistics for private parties and corporate gatherings.
• Developed creative themes and décor concepts for various events.
• Managed dining room operations to ensure a pleasant guest experience.
• Collaborated with kitchen staff to ensure timely food service.
• Maintained presence on dining room floor and assisted team to support efficiency of service.
• Assisted with ordering supplies needed by the kitchen or dining area when necessary.
• Reviewed reservations and prepared tables accordingly in order to maximize seating capacity during peak hours.
• Collaborated with chefs on creating special menus for holidays or events.
• Coordinated with clients to finalize menu selections and service details.
• Supervised staff during events to ensure smooth service delivery.
• Coordinated delivery times with clients and ensured that all items ordered arrived on time.
• Assisted in setting up tables, chairs, decorations prior to a catered event.
• Supervised servers during catered events to ensure high standards of service were met.

• Coordinated wellness events to promote healthy lifestyles and products.
• Managed vendor relationships for event supplies and logistics.
• Coordinated with vendors to ensure that the organization had access to appropriate resources for its wellness programs.
• Organized activities aimed at promoting healthy lifestyle habits.

■ Managed 10+ Sponsored athletes for event appearances, social media interaction, and brand promotion

■ Coordinated all booth design, determined product placement, designed athlete apparel

■ Served as brand ambassador when on site

■ Planned and executed promotional in-store appearances

■ Planned and executed all corporate in-office events

■ Managed Gold Card program to drive sales and gain customers

■ Co-managed all charitable efforts and organized fundraising campaigns

■ Positions that directly reported:

o Events Coordinator

o Marketing Interns