Danielle Garner
Longview,TX
Summary
Motivated business professional bringing 6 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Boutique Owner
Whiskey Gypsy Boutique
03.2016 - Current
- Organized special events to attract new customers including trunk shows, designer meet-and-greets, and seasonal launch parties.
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Reviewed competitor offerings regularly to stay updated on industry trends and adjust product assortment accordingly for continued relevance in the marketplace.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Increased boutique sales by implementing effective visual merchandising strategies and regularly updating product displays.
Sales Associate
Pioneer Hardware
10.2023 - 03.2024
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
Brand Ambassador
American Eagle Outfitters, Inc
03.2021 - 10.2022
- Educated customers on product features and answered questions regarding product use.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Established and maintained positive relationships with customers.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
Customer Service Representative
Target
08.2020 - 03.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Responsible for early morning covid cleaning before the store opened to assure a sanitary and clean shopping experience for customers
Education
Certificate Of Completion - Cosmetology Education
Kilgore College
Kilgore, TX08.2018
GED -
Kilgore College
Kilgore, TX08.2006
Skills
- Assignment Delegation
- Advertising Campaign Development
- Sound Judgment
- Organizational Development
- Team Motivation and Leadership
- Purchasing and planning
- Sales strategics
Timeline
Sales Associate
Pioneer Hardware
10.2023 - 03.2024
Brand Ambassador
American Eagle Outfitters, Inc
03.2021 - 10.2022
Customer Service Representative
Target
08.2020 - 03.2021
Boutique Owner
Whiskey Gypsy Boutique
03.2016 - Current
Certificate Of Completion - Cosmetology Education
Kilgore College
GED -
Kilgore College
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