Maria Hurst
Business
Tallahassee,Fl
Summary
Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors. Versatile Manager focused on team building and talent development. Driven to surpass company goals while thriving in deadline-driven environments. High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Management specialist dedicated to developing strategies and communications to help businesses reach and engage their target audiences.
Overview
27
27
years of professional experience
Work History
Boutique Owner
Gypsy Rose Boutique
01.2013 - 03.2024
- Increased boutique sales by implementing effective visual merchandising strategies and regularly updating product displays.
- Streamlined inventory management for better organization and reduced stock discrepancies through meticulous recordkeeping.
- Improved customer satisfaction with personalized styling consultations and attentive service, fostering repeat business.
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Developed successful marketing campaigns to drive store traffic, utilizing both digital platforms and local community events.
- Built a loyal customer base through engaging social media content, regular email newsletters, and exclusive promotions.
- Enhanced employee performance by providing ongoing training on product knowledge, sales tactics, and customer service skills.
- Collaborated with designers and suppliers to curate a unique selection of merchandise that catered to target clientele''s preferences.
- Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
- Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
Commercial Lender
Suntrust
04.2012 - 01.2013
- Increased loan portfolio growth by developing and maintaining strong relationships with commercial clients.
- Enhanced credit quality by performing thorough financial analysis and due diligence for loan requests.
- Collaborated with underwriters and credit analysts to ensure accurate risk assessment of potential clients.
- Improved customer satisfaction by providing tailored financing solutions based on individual client needs.
- Negotiated favorable loan terms and conditions, ensuring mutually beneficial agreements between the bank and clients.
- Assisted in the development of new lending products, contributing to increased market share for the bank.
- Analyzed and underwrote requests for new loans and loan renewals.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Monitored pipelines to track and log status of loans.
Retail Market Manager
MAC Cosmetics
05.2003 - 04.2012
- Increased profits by 30% by spearheading a multitude of Retail Events
- Boosted gross yearly sales from $ 450,000 to $ 1 Million in under 24 months.
- Drove the short-term and advanced promotional planning processes.
- Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.
- Designed the financial model for a new business unit.
- Developed positive customer relationships through friendly greetings and excellent service.
- Interviewed job candidates and made staffing decisions.
- Managed staff of up to 144 sales associates, 24 team leaders and up to 45 assistant managers.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Increased sales volume by 50 % in less than 2 years.
- Boosted customer satisfaction by implementing new retail strategies and optimizing store layouts.
- Developed successful marketing campaigns for increased brand awareness and sales growth.
Key Market Manager
CHANEL FRAGRANCE/COSMETICS
12.1996 - 05.2003
- Trained and developed new associates on key sales tactics.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.
- Prepared program operating budgets, budget reports and other financial performance reports.
- Drafted the budget for 7 different departments and monitored expenditures.
Education
Bachelor of Arts - Psychology
Lee University
Cleveland, TNJim Moran Institute
Tallahassee, FLSkills
- Project management
- Strategic planning
- Budgeting and finance
- Recruitment and talent development
- Complex problem solving
- Positive learning environment
- Schedule management
- Exceptional interpersonal communication
- Skilled trainer
- Effective problem solver
- Negotiation expert
- Adherence to high customer service standards
- Conflict resolution techniques
- Business Development
- Business growth strategies
- Marketing and Promotions
- Competitor Analysis
- Budgeting and financial planning
- Team Motivation and Leadership
- Financial Management
- Coaching and Mentoring
- Fundraising Campaigns
- Event Planning
- Fundraising Coordination
- Business Networking
Work Preference
Work Type
Full TimePart TimeWork Location
HybridRemoteOn-SiteImportant To Me
Company CultureWork-life balanceCareer advancementWork from home optionFlexible work hoursPersonal development programs4-day work weekTimeline
Boutique Owner
Gypsy Rose Boutique
01.2013 - 03.2024
Commercial Lender
Suntrust
04.2012 - 01.2013
Retail Market Manager
MAC Cosmetics
05.2003 - 04.2012
Key Market Manager
CHANEL FRAGRANCE/COSMETICS
12.1996 - 05.2003
Bachelor of Arts - Psychology
Lee University
Jim Moran Institute
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