Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Danielle Gomez

Louisville,KY

Summary

Proven track record of exceeding sales targets by identifying customer needs and delivering personalized solutions. Skilled in engaging and building rapport with diverse clientele, both in-person and through digital channels. Strong communicator, fluent in English and Spanish, with a passion for helping customers find the best products and services to meet their needs. Adept at problem-solving, overcoming objections, and providing exceptional customer service to ensure satisfaction and loyalty. Looking to leverage my sales expertise, customer-focused approach, and strong communication skills to contribute to the success of T-Mobile as a Sales Expert.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hourly Manager

Hooters
10.2023 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and customers.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
  • Skilled in upselling food and beverage items, increasing average transaction value and contributing to overall sales growth.

Full Time Recioptionist

Banfield Animal Hospital
05.2023 - 09.2023
  • Fluent in Spanish, able to provide exceptional customer service in both English and Spanish.
  • Ensured confidentiality of sensitive information through proper handling of documents and adherence to company policies.
  • Experienced in maintaining a welcoming and organized front desk environment, ensuring smooth patient flow and minimizing wait times.
  • Proven ability to stay organized and calm during busy periods, ensuring that all duties are completed in a timely manner.

Sales Coordinator

Scheu & Kniss
01.2023 - 05.2023



  • Supported the sales team by generating reports, tracking sales data, and assisting with the preparation of proposals and presentations.
  • Coordinated sales activities for a diverse range of products, ensuring smooth order processing, inventory management, and timely delivery.
  • Capable of crafting persuasive proposals that align with customer requirements, helping to close sales and secure long-term partnerships.

Education

High School Diploma -

Southern Highschool
Louisville, KY
05-2020

Skills

  • Customer Service Excellence
  • Bilingual Communication
  • Time management
  • Problem Solving & Conflict Resolution
  • Goal setting
  • Relationship building

Languages

Spanish
Native or Bilingual

Certification

  • ServSafe Food Protection Manager Certification, ServSafe National Restaurant Association ,December 2023.

Timeline

Hourly Manager

Hooters
10.2023 - 11.2024

Full Time Recioptionist

Banfield Animal Hospital
05.2023 - 09.2023

Sales Coordinator

Scheu & Kniss
01.2023 - 05.2023

High School Diploma -

Southern Highschool

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Danielle Gomez