Wiley Lopez
Chester
Summary
Adaptable manager skilled in team collaboration and decision-making. Experienced in training staff and maintaining service standards in fast-paced environments. Focused on leveraging customer engagement strategies to enhance overall satisfaction.
Overview
2
2
years of professional experience
Work History
Hourly Manager
Freddy's Frozen Custard & Steakburgers
5051 Edgemont Ave Brookhaven, Pa 19015
03.2024 - 12.2025
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored team members on standard operating procedures and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
Package Handler
UPS
1 Hog Island Rd Philadelphia, Pennsylvania 19513
08.2024 - 01.2025
- Operated package sorting equipment to ensure efficient processing and distribution of packages.
- Collaborated with team members to maintain safety protocols in fast-paced warehouse environment.
- Loaded and unloaded packages from delivery trucks, adhering to operational procedures.
- Conducted quality checks on incoming and outgoing shipments to ensure accuracy.
Produce Associate
Walmart
605 Conchester Highway Marcus Hook, Pa 19061
08.2023 - 02.2024
- Assisted in receiving and inspecting incoming produce deliveries for quality compliance.
- Maintained cleanliness and organization of produce department to enhance shopping experience.
- Collaborated with team members to restock shelves efficiently during peak hours.
- Engaged with customers to provide product information and address inquiries promptly.
Education
No Degree -
Chester High School
Chester, PA Skills
- Service excellence
- Team leadership
- Time management
- Decision-making
Timeline
Package Handler
UPS
08.2024 - 01.2025
Hourly Manager
Freddy's Frozen Custard & Steakburgers
03.2024 - 12.2025
Produce Associate
Walmart
08.2023 - 02.2024
No Degree -
Chester High School