BDC Representative with many years of experience responding to automotive customer inquiries and setting up appointments with sales team. Results driven and dedicated to customer satisfaction.
Overview
5
5
years of professional experience
Work History
BDC Service Representative
Mike Savoie Chevrolet
Troy, Michigan
06.2024 - 07.2025
Managed inbound customer inquiries for service appointments and vehicle maintenance.
Assisted customers with service recommendations and product information.
Explained warranty coverage to customers as needed.
Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
Bookkeeper/Title Clerk
Dean Sellers Ford
Troy, Michigan
01.2023 - 02.2024
Maintained organized financial documentation and filing systems for audits.
Assisted in preparing financial reports for management review and analysis.
Performed basic accounting, payroll and bookkeeping services to manage business operations.
Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
Parts Manager
AutoZone
Sterling Heights, Michigan
10.2021 - 01.2023
Managed inventory levels for parts and supplies efficiently.
Coordinated with suppliers to ensure timely delivery of parts.
Trained staff on proper handling and storage of parts.
Organized and monitored inventory levels of parts, tools, and supplies.
Assistant Manager
Uncle Eds Oil Shoppe
Royal Oak, Michigan
01.2020 - 10.2021
Coordinated team schedules and ensured adequate staffing for daily operations.
Assisted in training new employees on company policies and procedures.
Managed inventory levels and ordered supplies to maintain stock availability.
Conducted regular performance evaluations and provided feedback to team members.