Danielle Hall
Mebane,NC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Abercrombie & Fitch
Raleigh, NC
01.2023 - Current
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Mentored team members in professional development and growth.
- Fostered a positive work environment to retain top talent.
Assistant Manager
Abercrombie & Fitch
Greensboro, NC
11.2022 - 01.2023
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Mentored team members in professional development and growth.
- Fostered a positive work environment to retain top talent.
Proximity Manager
Renewal by Andersen
Greensboro, NC
05.2022 - 11.2022
- Offer customers free in-home window inspections
- Retain new customers through proximity services
- Set appointments for clients
- Regularly contact salesmen and saleswomen through telephone communications.
Temporary Key Holder
Abercrombie & Fitch
Greensboro, NC
12.2021 - 05.2022
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
- Developed extensive product knowledge, growing revenue and building consumer base.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Lead Brand Representative
Hollister
Winston-Salem, NC
08.2020 - 12.2021
- Provided leadership and guidance to team members on branding objectives.
- Worked with employers to identify and stock optimum products.
- Increased sales by encouraging customers to purchase additional products and services.
- Built rapport with potential customers through active listening skills.
- Maintained professionality and efficiency while working closely with leadership.
- Cleaned and organized spaces to maintain neat promotional spaces.
Education
Bachelor's degree in Healthcare Management -
Colorado Technical University-Online
05.2024
Bachelor's degree in Exercise Science -
Lenoir-Rhyne University
06.2020
Skills
- Employee Scheduling
- Recruiting and interviewing
- Sales monitoring
- Staff Training and Development
- Staff Management
- Retail Operations Management
- Serving Experience
- Anatomy knowledge
- Staff Development
- Product and service knowledge
References
References available upon request.
Timeline
Assistant Manager
Abercrombie & Fitch
01.2023 - Current
Assistant Manager
Abercrombie & Fitch
11.2022 - 01.2023
Proximity Manager
Renewal by Andersen
05.2022 - 11.2022
Temporary Key Holder
Abercrombie & Fitch
12.2021 - 05.2022
Lead Brand Representative
Hollister
08.2020 - 12.2021
Bachelor's degree in Healthcare Management -
Colorado Technical University-Online
Bachelor's degree in Exercise Science -
Lenoir-Rhyne University