Danielle Hansing
Santa Rosa,CA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Applebee's Grill + Bar. Proven ability to multitask and engage guests effectively while managing high-pressure situations. Experienced in cash handling and team collaboration, consistently delivering outstanding results in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Offering background in customer service and technical aptitude, ready to excel and grow in new environment. Contributes to team's success by quickly picking up equipment maintenance and operational skills. Ready to use and develop technical troubleshooting and customer service skills in any role.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Applebee's Grill + Bar
Ludington, MI
06.2014 - 05.2018
- Provided exceptional customer service in fast-paced dining environment.
- Accurately took and processed orders using point-of-sale system.
- Assisted team members with food preparation and serving tasks.
- Maintained cleanliness and organization of dining area and workstations.
Server
Chuckwagon
Ludington, MI
04.2013 - 05.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order taking and delivery.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
- Trained new servers on menu items and restaurant protocols for optimal performance.
Abstractor
Western Land Services
Ludington, MI
02.2012 - 03.2013
- Conducted thorough title searches to identify property ownership and encumbrances.
- Analyzed legal documents for accuracy and compliance with industry standards.
- Compiled comprehensive abstracts summarizing property histories for client review.
- Collaborated with clients to clarify requirements and ensure satisfaction with deliverables.
Barista Shift Supervisor
Herman's Boy Coffee Roastery
Rockford, MI
01.2008 - 04.2012
- Supervised daily operations and maintained high standards of service quality.
- Trained and mentored new baristas on brewing techniques and customer service skills.
- Managed inventory levels, ensuring timely restocking of coffee beans and supplies.
- Implemented efficient workflows to enhance productivity during peak hours.
Education
No Degree - Business Management
Ludington Community College
Ludington, MINo Degree - Business Management And Marketing
AIB College of Business
Des Moines, IANo Degree - Business Management
Montcalm Community College
Sydney, MISkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Adaptable and flexible
Multitasking
Team player
Timeline
Server/Bartender
Applebee's Grill + Bar
06.2014 - 05.2018
Server
Chuckwagon
04.2013 - 05.2018
Abstractor
Western Land Services
02.2012 - 03.2013
Barista Shift Supervisor
Herman's Boy Coffee Roastery
01.2008 - 04.2012
No Degree - Business Management
Ludington Community College
No Degree - Business Management And Marketing
AIB College of Business
No Degree - Business Management
Montcalm Community College