Danielle Hart
Jersey City,NJ
Summary
Hardworking bartender and server with years of experience that contributes outstanding work ethic, professionalism, and an energetic personality to create an enjoyable work atmosphere. Quick learner who thrives in a fast paced work environment. Committed to upholding the highest standards of customer service and safe food handling practices.
Overview
6
6
years of professional experience
Work History
Bartender
The Punk & Poet
03.2018 - 06.2018
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Continually provided exceptional service to customers by being friendly, knowledgeable, and accomodating.
- Promoted special events through social media platforms, generating buzz around themed nights.
Bartender
Amrheins
06.2016 - 11.2016
- Ensured customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Maintained knowledge of all menu items; explained daily specials and beverage promotions to exceed daily sales goals.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Conducted a once weekly floor shift, efficiently managing a 15-table section situated on the patio.
- Expertly managed all restaurant reservations via telephone.
Head Bartender
Texas Roadhouse
02.2016 - 05.2016
- Trained and contributed to the successful opening of a new restaurant, demonstrating proficiency in managing high-volume bar operations, even during peak times with queues two to three lines deep.
- Exemplified strict adherence to corporate protocols and exacting standards of service execution.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Closed out cash register and prepared cashier report at close of business.
Guest Bartender
Legends On Lark
05.2014 - 08.2014
- Served as a guest bartender for exclusive promotional events, showcasing drink specials and enhancing the atmosphere on a bi-monthly basis.
- Promoted special events through social media platforms, effectively cultivating buzz and attracting a loyal clientele base.
Server
Hooters Of America, LLC
05.2012 - 02.2016
- Consistently provided professional, friendly, and engaging service at multiple locations.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Meticulously managed both opening and closing procedures for the restaurant with efficiency and precision.
Education
Master of Science - Accounting
University of Massachusetts Amherst
Amherst, MA05.2016
Skills
- Exceptional customer service
- Fast learner
- Highly reliable
- Effective multi-tasker
- Responsible alcohol service
- Team player attitude
- Engaging personality
- Service-oriented mindset
- Liquor, beer, and wine knowledge
Timeline
Bartender
The Punk & Poet
03.2018 - 06.2018
Bartender
Amrheins
06.2016 - 11.2016
Head Bartender
Texas Roadhouse
02.2016 - 05.2016
Guest Bartender
Legends On Lark
05.2014 - 08.2014
Server
Hooters Of America, LLC
05.2012 - 02.2016
Master of Science - Accounting
University of Massachusetts Amherst