Summary
Overview
Work History
Skills
Certifications
Timeline
Generic

Danielle Heying

Perkasie,PA

Summary

Results-oriented leader with over 20 years experience in the construction and manufacturing industry. Proven track record of enhancing organizational efficiency through innovative process improvements and data-driven decision-making. Expertise in leading cross-functional teams and implementing robust operational frameworks that align with corporate objectives.

Overview

24
24
years of professional experience

Work History

Senior Inside Operations Manager

ReSAWN TIMBER Co.
01.2023 - Current

Established positive and effective communication among management and leadership, reducing miscommunications while boosting overall efficiencies; develop and implement standardized operating procedures across organization; collaborate with leadership to design and establish departmental structure plans; collaborate with other departments to ensure alignment and progress

Production Coordination Manager

ReSAWN TIMBER Co.
01.2020 - 01.2023

Manufacturer of high-performing, highly designed interior and exterior wood materials throughout North America and international sectors.

  • Responsible for Project Coordination team and over $20 million a year in projects; create, implement and track departmental SOP's; identify and facilitate staffing needs; established and manage logistics department; manage and facilitate continuous improvement meetings

Construction Operations Manager

Worth & Co., Inc.
01.2016 - 01.2020

Leading mechanical contracting firm in the Mid-Atlantic region, with over 40 years of experience in commercial, public and private sectors.

  • Responsibilities include supervising Project Managers; maintaining $150 million a year in sales; track and increase gross profits by 25%; implementation of incentive programs to increase productivity; implementation and training of CRM project management software; conception and execution of operational management procedure utilizing efficient modification methods; reports directly to the CEO

Head Account Coordinator

Accredited Surety Agency, LLC.
01.2014 - 01.2016

An insurance bond brokerage company that assists clients in securing surety bonds that protects clients from unethical or illegal actions for public construction projects.

  • Responsible for increasing bonding capacity for customer base; secured bonding capacity for the Mid-Atlantic region; provided customer service and financial consulting to increase bonding aggregates for over 35 companies

Director of Estimating, Project Manager

AKC Mechanical, LLC.
01.2013 - 01.2014

Integrated HVAC and Plumbing company serving both commercial and residential markets.

  • Responsible for project acquisition from inception to completion, oversaw aspects on the project, including but not limited to: estimation, contract approval, buy-outs, submittals, change orders, manpower needs, customer service, job costs, closeouts, etc.; cultivating and maintaining customer relations

Sales, Estimating Manager

B&S Sheet Metal Mechanical, Inc.
01.2007 - 01.2013

Established HVAC, plumbing, and sheet metal contractor specializing in public and federal bidding projects.

  • Responsible for estimating public, federal and private mechanical and Geothermal work; increased sales by 40% in tri-state area by creating long-term customer relationships; reviewed and negotiated contractual obligations

Outside Sales Manager

Creeden & Associates
01.2005 - 01.2007

Leading provider of top-tier sales and marketing representation, serving hardware co-ops, farm and ranch, big box, industrial, and eCommerce sectors.

  • Responsible for representing over 30 manufactures/companies; increased sales in tri-state area by 25%; responsible for facilitating and participating in multi-vendor sales events

Inside Sales Manager, Parts Manager

Continental Refrigeration
01.2001 - 01.2005

Leading commercial food-service refrigeration manufacturing company.

  • Responsible for maintaining and managing parts inventory; analyzing and diagnosing technical issues while providing proper OEM parts to alleviate issues; collaborated with Engineers ensuring most efficient design and processes were implemented; oversaw (5) locations of warehouse inventory while scheduling logistics based on territory needs; identified technical needs based on service issues

Skills

  • Management
  • Estimating
  • Outside Sales
  • Inside Sales
  • Client Relations
  • Bonding
  • Project Management
  • Data Analytics
  • Collaboration
  • Software implementation

Certifications

FMI Advanced Project Management Certification; MEA Leadership Advantage - Supervision and Management Foundation Certification; Conflict Management; Successful Communication; Managing People Through Motivation, Accountability: Stop the Blame Game; Coaching Skills for Managers and Supervisors

Timeline

Senior Inside Operations Manager

ReSAWN TIMBER Co.
01.2023 - Current

Production Coordination Manager

ReSAWN TIMBER Co.
01.2020 - 01.2023

Construction Operations Manager

Worth & Co., Inc.
01.2016 - 01.2020

Head Account Coordinator

Accredited Surety Agency, LLC.
01.2014 - 01.2016

Director of Estimating, Project Manager

AKC Mechanical, LLC.
01.2013 - 01.2014

Sales, Estimating Manager

B&S Sheet Metal Mechanical, Inc.
01.2007 - 01.2013

Outside Sales Manager

Creeden & Associates
01.2005 - 01.2007

Inside Sales Manager, Parts Manager

Continental Refrigeration
01.2001 - 01.2005
Danielle Heying