Summary
Overview
Work History
Skills
Certifications
Timeline
Generic

Danielle Heying

Perkasie,PA

Summary

Results-oriented leader with over 20 years experience in the construction and manufacturing industry. Proven track record of enhancing organizational efficiency through innovative process improvements and data-driven decision-making. Expertise in leading cross-functional teams and implementing robust operational frameworks that align with corporate objectives.

Overview

24
24
years of professional experience

Work History

Senior Inside Operations Manager

ReSAWN TIMBER Co.
Telford, PA
01.2023 - Current

Established positive and effective communication among management and leadership, reducing miscommunications while boosting overall efficiencies; develop and implement standardized operating procedures across organization; collaborate with leadership to design and establish departmental structure plans; collaborate with other departments to ensure alignment and progress

Production Coordination Manager

ReSAWN TIMBER Co.
Telford, Pa
01.2020 - 01.2023

Manufacturer of high-performing, highly designed interior and exterior wood materials throughout North America and international sectors.

  • Responsible for Project Coordination team and over $20 million a year in projects; create, implement and track departmental SOP's; identify and facilitate staffing needs; established and manage logistics department; manage and facilitate continuous improvement meetings

Construction Operations Manager

Worth & Co., Inc.
Pipersville, PA
01.2016 - 01.2020

Leading mechanical contracting firm in the Mid-Atlantic region, with over 40 years of experience in commercial, public and private sectors.

  • Responsibilities include supervising Project Managers; maintaining $150 million a year in sales; track and increase gross profits by 25%; implementation of incentive programs to increase productivity; implementation and training of CRM project management software; conception and execution of operational management procedure utilizing efficient modification methods; reports directly to the CEO

Head Account Coordinator

Accredited Surety Agency, LLC.
Allentown, PA
01.2014 - 01.2016

An insurance bond brokerage company that assists clients in securing surety bonds that protects clients from unethical or illegal actions for public construction projects.

  • Responsible for increasing bonding capacity for customer base; secured bonding capacity for the Mid-Atlantic region; provided customer service and financial consulting to increase bonding aggregates for over 35 companies

Director of Estimating, Project Manager

AKC Mechanical, LLC.
Horsham, PA
01.2013 - 01.2014

Integrated HVAC and Plumbing company serving both commercial and residential markets.

  • Responsible for project acquisition from inception to completion, oversaw aspects on the project, including but not limited to: estimation, contract approval, buy-outs, submittals, change orders, manpower needs, customer service, job costs, closeouts, etc.; cultivating and maintaining customer relations

Sales, Estimating Manager

B&S Sheet Metal Mechanical, Inc.
Morrisville, PA
01.2007 - 01.2013

Established HVAC, plumbing, and sheet metal contractor specializing in public and federal bidding projects.

  • Responsible for estimating public, federal and private mechanical and Geothermal work; increased sales by 40% in tri-state area by creating long-term customer relationships; reviewed and negotiated contractual obligations

Outside Sales Manager

Creeden & Associates
Chicago, IL
01.2005 - 01.2007

Leading provider of top-tier sales and marketing representation, serving hardware co-ops, farm and ranch, big box, industrial, and eCommerce sectors.

  • Responsible for representing over 30 manufactures/companies; increased sales in tri-state area by 25%; responsible for facilitating and participating in multi-vendor sales events

Inside Sales Manager, Parts Manager

Continental Refrigeration
Bensalem, PA
01.2001 - 01.2005

Leading commercial food-service refrigeration manufacturing company.

  • Responsible for maintaining and managing parts inventory; analyzing and diagnosing technical issues while providing proper OEM parts to alleviate issues; collaborated with Engineers ensuring most efficient design and processes were implemented; oversaw (5) locations of warehouse inventory while scheduling logistics based on territory needs; identified technical needs based on service issues

Skills

  • Management
  • Estimating
  • Outside Sales
  • Inside Sales
  • Client Relations
  • Bonding
  • Project Management
  • Data Analytics
  • Collaboration
  • Software implementation

Certifications

FMI Advanced Project Management Certification; MEA Leadership Advantage - Supervision and Management Foundation Certification; Conflict Management; Successful Communication; Managing People Through Motivation, Accountability: Stop the Blame Game; Coaching Skills for Managers and Supervisors

Timeline

Senior Inside Operations Manager

ReSAWN TIMBER Co.
01.2023 - Current

Production Coordination Manager

ReSAWN TIMBER Co.
01.2020 - 01.2023

Construction Operations Manager

Worth & Co., Inc.
01.2016 - 01.2020

Head Account Coordinator

Accredited Surety Agency, LLC.
01.2014 - 01.2016

Director of Estimating, Project Manager

AKC Mechanical, LLC.
01.2013 - 01.2014

Sales, Estimating Manager

B&S Sheet Metal Mechanical, Inc.
01.2007 - 01.2013

Outside Sales Manager

Creeden & Associates
01.2005 - 01.2007

Inside Sales Manager, Parts Manager

Continental Refrigeration
01.2001 - 01.2005
Danielle Heying