Danielle Hildebrand
Cincinnati,OH
Summary
Proven to excel in high-pressure environments, adeptly balancing customer inquiries and in-person demands at Ramseys Trailside. My background as a Dance Instructor and Drive-Thru Cashier has honed my multitasking, organization, and exceptional communication skills, ensuring top-notch customer service and team collaboration. Achievements include significantly enhancing customer satisfaction and creating a positive, efficient work atmosphere.
Overview
4
4
years of professional experience
Work History
Drive-Thru Cashier
Skyline
02.2024 - Current
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Developed strong communication skills while interacting with diverse clientele daily.
Restaurant Hostess
Ramseys Trailside
05.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Dance Instructor
Premier Tumbling And Dance
01.2020 - 01.2022
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
Education
No Degree - Nursing
University of Cincinnati
Cincinnati, OH05.2028
High School Diploma -
Loveland High School
Loveland, OH05.2024
Skills
- Excellent Communication
- Honest and Dependable
- Active Listening
- Team Collaboration
- Inventory Stocking
- Customer Service
- Problem-Solving
- Multitasking and Organization
Timeline
Drive-Thru Cashier
Skyline
02.2024 - Current
Restaurant Hostess
Ramseys Trailside
05.2022 - Current
Dance Instructor
Premier Tumbling And Dance
01.2020 - 01.2022
No Degree - Nursing
University of Cincinnati
High School Diploma -
Loveland High School