Manager
Danielle Hodges
Pizza Hut LLC
Virginia Beach,VA
7
years of professional experience
Results-driven and reliable management professional prepared to lead teams, and focused on operational efficiency and team morale. Known for improving workflow processes and resolving conflicts to maintain productive a productive work environment. Values collaboration and adaptability, consistently ensuring dependable team performance and goal achievement.
Work History
1 Month
10.2026 - Current
1 Month
Sales Associate
PostNet | Virginia Beach, VA
10.2026 - Current
- Processed transactions accurately using point-of-sale systems and payment methods.
- Assisted customers with shipping, packing, printing, and mailbox services.
- Prepared packages for domestic and international shipments with attention to carrier requirements.
- Supported print and copy projects by entering orders and checking job details.
- Built relationships with customers to encourage repeat business.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
2 Years 5 Months
06.2024 - Current
2 Years 5 Months
Shift Lead Manager
Pizza Hut LLC | Virginia Beach, VA
06.2024 - Current
- Supervised shift operations, ensuring food safety, service standards, and store procedures were followed consistently.
- Directed team members during rush periods to maintain order accuracy, speed, and customer satisfaction.
- Monitored cash handling, register counts, and end-of-shift reconciliation for accuracy.
- Coordinated opening and closing tasks, including cleaning, setup, and equipment checks.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Researched issues to obtain appropriate answers to customer inquiries.
- Trained and mentored new employees to maximize team performance.
1 Year 3 Months
02.2023 - 05.2024
1 Year 3 Months
Custodian
Virginia Beach City Public Schools | Virginia Beach, VA
02.2023 - 05.2024
- Cleaned and sanitized classrooms, restrooms, offices, and common areas to maintain safe, orderly school environments.
- Swept, mopped, vacuumed, and polished floors using standard custodial equipment and approved cleaning solutions.
- Monitored building conditions and reported maintenance issues, safety hazards, and repair needs promptly.
- Restocked paper goods, soap, and cleaning supplies to support continuous facility operations.
- Secured classrooms and entrances by locking doors, checking windows, and following building security procedures.
- Set up and broke down furniture and equipment for school events, assemblies, and special activities.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
3 Years
12.2019 - 12.2022
3 Years
Sales Floor Associate
Walmart | Virginia Beach, VA
12.2019 - 12.2022
- Restocked and maintained organized merchandise displays and endcaps to support product visibility and shopping flow.
- Trained new associates on zoning, stocking, and customer service standards across sales floor departments.
- Executed price changes, signage updates, and shelf labeling with accuracy and consistency.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
Education
Associate of Arts - Art Education
Baltimore City Community College | Baltimore, MD | 11-2017
High School Diploma
Mergenthaler VocationalTech. High | Baltimore, MD | 05-2015
Skills
Sales techniques
Customer service
Teamwork and collaboration
Time management
Multitasking strength
Analytical thinking skills
Listening skills
Team motivation
Timeline
Sales Associate
PostNet
10.2026 - CurrentRead more
Shift Lead Manager
Pizza Hut LLC
06.2024 - CurrentRead more
Custodian
Virginia Beach City Public Schools
02.2023 - 05.2024Read more
Sales Floor Associate
Walmart
12.2019 - 12.2022Read more
Baltimore City Community College - Associate of Arts, Art Education
Read more
Mergenthaler VocationalTech. High - High School Diploma,
Read more