Danielle Hollins
WeDriveU
Antioch,CA
1
Certification
27
years of professional experience
Customer service and staff management experience supporting daily operations through issue resolution and team coordination to maintain consistent performance and service quality.
Dependable transit professional with extensive experience operating buses, shuttles, and company vehicles. Skilled in route navigation, vehicle inspection, passenger safety, and clear communication. Consistently delivers on-time service and positive rider experience.
Work History
Bus Driver
5 Years 9 Months- Operated WeDriveU shuttle routes, ensuring safe and courteous service for all passengers.
- Interacted with passengers to create a welcoming atmosphere and enhance the ride experience.
- Facilitated efficient passenger loading and unloading at designated stops to minimize delays.
- Followed company safety policies and transit regulations during daily service.
- Welcomed customers boarding the bus in a friendly manner when boarding the bus.
Security Guard
1 Year 1 Month- Monitored Guardaworld security client premises to detect suspicious activity and address safety concerns.
- Responded to alarms, emergencies, and disturbances following company protocols.
- Conducted daily security patrols across assigned areas.
- Completed incident reports and shift logs according to Guardaworld security procedures.
- Delivered customer service by directing visitors and facilitating smooth site operations.
Dormitory Resident Assistant/Counselor
1 Year- Monitored dormitory halls and enforced Treasure Island Job Corps Center residence rules.
- Assisted students with housing concerns and daily residence life questions.
- Organized monthly meetings with residence hall staff to discuss upcoming events and initiatives.
- Advised students on campus resources available for their academic success.
Test Auto Driver
1 Year 2 Months- Facilitated transportation needs at Lucid Motors by delivering professional customer service.
- Responded promptly to customer inquiries and complaints, ensuring high levels of satisfaction.
- Operated company vehicles for efficient employee and visitor transportation at Lucid Motors.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Transit Bus Operator
18 Years 8 Months- Operated AC Transit buses along assigned routes following schedules and traffic laws.
- Managed time effectively by arriving at stops on schedule according to route times.
- Maintained clean, professional service while representing AC Transit on public routes.
Education
High School Diploma
Skills
Customer Service/Client Relations
Staff Management
Passenger transport safety/Compliance
Transit regulations
Communication Devices
Safety Policies/Procedures
Rules Enforcement
Certification
- Guard Card, Bureau of Investigative Services, Concord CA
- Cardiopulmonary Resuscitation, American Safety Training Institute, Atlanta, GA
- Class B License, California Highway Patrol, Union City, CA
- Multiple Type Bus Safety Inspection, AC Transit, Hayward, CA
Timeline
Bus Driver
WeDriveU
2021.01 - CurrentRead More
Security Guard
GuardaWorld Security
2019.07 - 2020.08Read More
Dormitory Resident Assistant/Counselor
Treasure Island Job Corps Center
2019.05 - 2020.05Read More
Test Auto Driver
Lucid Moters
2019.02 - 2020.04Read More
Transit Bus Operator
Ac Transit
2000.03 - 2018.11Read More
Castlemont
High School Diploma
Read More