Julvania Correa
Milwaukee,WI
Summary
Experienced in cultivating strong client relationships while maintaining operational efficiency. Demonstrated expertise in providing high-quality service across diverse roles, with a focus on safety, organization, and client engagement.
Overview
14
14
years of professional experience
Work History
Bus Driver
GoRiteway
Milwaukee, WI
03.2024 - Current
- Transported students safely to and from school daily, ensuring timely arrivals.
- Conducted pre-trip inspections of the bus for safety compliance.
- Followed designated routes while adhering to traffic laws and safety regulations.
- Adhered to DOT rules and local laws, reinforcing safety standards.
- Informed parents of bus schedules and changes, fostering clear communication.
Licensed Massage Therapist
Milwaukee Reiki
Milwaukee , WI
03.2022 - 09.2023
- Assessed body treatment needs and expectations with clients to enhance customer satisfaction.
- Performed deep muscle, hot stone, prenatal and other types of massage and treatments.
- Kneaded muscles and soft tissues to help clients release tension and improve physical wellbeing.
- Stimulated and massaged areas of clients' bodies to promote healing.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
- Restocked products and organized treatment rooms to ensure professional appearance and optimal sanitation.
- Maintained clean, safe and well-organized work environment.
- Boosted sales through exceptional service and fostering a positive, energetic atmosphere.
Driver
Instaff Temp Agency
Milwaukee, WI
09.2020 - 12.2022
- Transported clients to designated destinations, ensuring safety and adherence to schedules.
- Transported riders to designated stops according to pre-determined schedules.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Executed activities punctually to ensure effective scheduling and work coverage.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Collaborated with team members and adapted work schedules to fulfill service needs.
Commercial Manager
AutoZone
Milwaukee, WI
03.2012 - 06.2018
- Aligned commercial activities with strategic company goals by optimizing sales opportunities.
- Directed and coordinated products, services and sales activities.
- Developed marketing strategies based on analysis of operating and financial statements and sales records.
- Enhanced team performance through strategic coaching and targeted training.
- Enforced customer service standards while resolving issues to maintain quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Trained employees on additional job positions to maintain coverage of roles.
Education
LMT - Body Works
The Institute of Beauty And Wellness
Milwaukee, WI11-2019
Skills
- Customer service
- Client engagement
- Attention to detail
- Time management
- Appointment scheduling
- Inventory tracking
- Invoice processing
- Payment posting
- Credit and collections
- Financial records and reporting
- Financial reporting
- Customer relations
- Relationship building
Education and Training
other
Languages
Spanish
Timeline
Bus Driver
GoRiteway
03.2024 - Current
Licensed Massage Therapist
Milwaukee Reiki
03.2022 - 09.2023
Driver
Instaff Temp Agency
09.2020 - 12.2022
Commercial Manager
AutoZone
03.2012 - 06.2018
LMT - Body Works
The Institute of Beauty And Wellness