Danielle Horan
Oakdale,MN
Summary
Dynamic individual with hands-on experience in serving unhoused older adults and a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Housing Support Case Manager
Catholic Charities of the Twin Cities
St Paul, MN
10.2024 - Current
- Manage the Housing Support program for 19 residents.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Advocate for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Social Worker - Homeless Elders
Catholic Charities of the Twin Cities
St Paul, MN
09.2018 - 10.2024
- Provided intensive case management support to assist older adults with obtaining and retaining secure, safe housing.
- Conducted comprehensive assessments to identify client needs and resource availability.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Led internal and community training events on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for self advocacy.
Program Supervisor
Catholic Charities of the Twin Cities
04.2016 - 09.2018
- Led a team of social workers that provided health plan care coordination and/or case management services to over 700 older adult clients enrolled in Managed Health Care program
- Developed positive working relationships with managed care entities, state and county staff and community providers, working towards better outcomes for our clients.
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Provided both administrative and social work licensure supervision to team members, working collaboratively to enhance skill set and work performance.
UCare Care Coordinator
Catholic Charities of the Twin Cities
10.2014 - 04.2016
- Conducted thorough assessments of patient needs to devise personalized care plans, addressing both health and social determinants.
- Coordinated care plans to ensure patient needs were met efficiently.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Community Support Specialist
Metropolitan Area Agency on Aging
North Saint Paul, MN
11.2012 - 10.2014
- Counseled older adults, caregivers and community members, providing education regarding Long Term Care and home and community-based service options.
- Provided Medicare insurance counseling, assisting clients in making informed decisions regarding health care coverage.
- Processed federally mandated Pre-Admission Screening requests to ensure individuals entering a Skilled Nursing Facility require that level of care.
- Utilized assessment tools to evaluate and identify client needs and the appropriate resources.
- Maintained client records, utilizing data management systems, policy and protocols as defined by agency.
Education
Bachelor of Social Work -
Metropolitan State University
Saint Paul, MN05-2011
Master of Social Work - undefined
University of Minnesota
Saint Paul, MN08-2012
Skills
- Case management
- Documentation
- Collaboration
- Client advocacy
- Assessment
- Conflict resolution
- Person Centered Planning
- Leadership
- Communication
- Resource Identification
- Compassionate
Certification
Licensed Independent Social Worker (LISW) in the state of Minnesota, license #21974.
Timeline
Housing Support Case Manager
Catholic Charities of the Twin Cities
10.2024 - Current
Social Worker - Homeless Elders
Catholic Charities of the Twin Cities
09.2018 - 10.2024
Program Supervisor
Catholic Charities of the Twin Cities
04.2016 - 09.2018
UCare Care Coordinator
Catholic Charities of the Twin Cities
10.2014 - 04.2016
Community Support Specialist
Metropolitan Area Agency on Aging
11.2012 - 10.2014
Master of Social Work - undefined
University of Minnesota
Bachelor of Social Work -
Metropolitan State University