Meghan Wilson
Owasso
Summary
Compassionate Case Manager with background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation.
Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in program development, stakeholder engagement, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.
Overview
3
3
years of professional experience
2005
2005
years of post-secondary education
Work History
Housing Stabilization Case Manager
Tulsa Day Center
Tulsa
12.2023 - 11.2025
- Assessed client needs and developed individualized service plans.
- Coordinated resources and referred clients to community services.
- Monitored client progress and adjusted care plans as necessary.
- Conducted regular follow-ups to ensure client engagement and support.
- Provided crisis intervention and conflict resolution for clients in need.
- Maintained accurate case documentation in compliance with agency standards.
- Educated clients on available programs and services for self-sufficiency.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Counseled clients on available resources within the community that could help meet their needs.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Developed individualized care plans with input from clients and their families.
- Provided referrals to appropriate health care providers or other community resources.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Conducted home visits to assess the safety of living environments for clients.
- Assisted individuals with eligibility for available benefits.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Attended court hearings as a representative of the organization when needed.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Maintained confidentiality and adhered to professional ethics and standards.
- Identified barriers to client success and developed strategies to overcome them.
- Utilized case management software and databases for efficient information tracking.
- Developed and maintained relationships with community resources and service providers.
- Prepared and maintained budgets, personnel records or training manuals.
Outreach Specialist
Housing Solutions
Tulsa
10.2022 - 12.2023
- Participated in community outreach programs to connect residents with housing services.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive assessments to identify client needs and resources.
- Coordinated services with community organizations to secure housing resources.
- Provided ongoing support through regular check-ins and follow-up meetings.
- Maintained accurate case records and documentation for client interactions.
- Collaborated with team members to enhance program effectiveness and efficiency.
- Advocated for clients with landlords and service providers to ensure fair treatment.
- Actively participated in outreach events within the local community.
Education
Owasso High-school
Owasso, OKSome College (No Degree) - Nursing
Tulsa Community College
Tulsa, OKSome College (No Degree) - Nursing
Bacone
Muskogee, OKSkills
- Case management
- Crisis intervention
- Service coordination
- Community outreach
- Resource advocacy
- Client assessment
- Compliance monitoring
- Care plan development
- Conflict resolution
- Active listening
- Interpersonal communication
- Relationship building
- Team collaboration
- Cultural competency
- Resource identification
- Empathy and compassion
- Decision-making
- Clear communication
- Case planning
- Annual case reviews
- Client empowerment
- Referral coordination
- Care coordination
- Organization and multitasking
- Home visits and inspections
- Email and telephone etiquette
- Documentation proficiency
- Stress management
- Case documentation
- Intervention plans
- Critical thinking
Timeline
Housing Stabilization Case Manager
Tulsa Day Center
12.2023 - 11.2025
Outreach Specialist
Housing Solutions
10.2022 - 12.2023
Owasso High-school
Some College (No Degree) - Nursing
Tulsa Community College
Some College (No Degree) - Nursing
Bacone