Shamecca Davis
Charlotte,NC
Summary
Experienced Housing Stabilization Case Manager with over 10 years of progressive experience in human services, including housing stabilization, case management, crisis intervention, and client advocacy. Demonstrated ability to independently manage high-volume caseloads, resolve complex housing barriers, and support individuals and families through successful transitions to stable housing. Currently pursuing a Master of Social Work (MSW) at Walden University, strengthening advanced practice skills in assessment, intervention planning, and systems coordination. Recognized for strong leadership, professionalism, documentation accuracy, and ability to collaborate effectively with landlords, management, and community partners.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Housing Stabilization Case Manager
Salvation Army
2023.01 - Current
- Independently manage a high-volume caseload of clients experiencing housing instability
- Conduct comprehensive assessments and develop individualized housing stabilization plans
- Provide crisis intervention, conflict resolution, and ongoing supportive counseling
- Advocate directly with landlords and property management to resolve housing barriers
- Coordinate services with external agencies including employment, childcare, and financial assistance programs
- Ensure full compliance with program guidelines, documentation standards, and reporting requirements
- Support clients through housing transitions, lease-up processes, and long-term retention strategies
- Participate in collaborative team meetings and case reviews to ensure service effectiveness
- Manage caseload of clients experiencing housing instability
- Conduct assessments and develop individualized service plans
- Provide crisis intervention and housing navigation support
- Advocate with landlords and property management
- Coordinate community referrals (employment, childcare, financial aid)
- Maintain compliance documentation and progress notes
- Support housing transitions and stabilization outcomes
Caregiver
ABSW Temp (Special Needs)Facility
2016 - 2016
- Delivered direct care and daily living support to individuals with physical and cognitive limitations
- Maintained client safety, stability, and emotional well-being in home environment
- Assisted with household management, meals, and personal care needs
Case Manager
Inner City Youth & Family Services
2014.01 - 2016.01
- Managed transitional housing caseload for youth and adult populations
- Conducted psychosocial assessments and developed individualized service plans
- Coordinated multi-agency services addressing mental health, substance use, and housing instability
- Provided structured case management and progress monitoring
Program Aide
Bowery Residents Committee
2010.01 - 2015.01
- Supported shelter residents experiencing homelessness and mental health challenges
- Conducted intakes, discharges, and maintained detailed client records
- Provided crisis intervention and ensured adherence to facility policies
- Assisted with daily program operations and workflow coordination
Associate Trainer
Board of Elections
2012.01 - 2013.01
- Delivered training and technical instruction to poll workers
- Ensured compliance with election procedures and readiness standards
- Supported operational logistics for Election Day execution
Education
Master of Social Work (MSW) - Social Work Military
Walden University
Bachelor of Arts - Psychology
Touro College
Associate of Arts - Liberal Arts
Touro College
Skills
- Housing Stabilization & Retention
- Crisis Intervention & De-escalation
- Case Management & Service Planning
- Client Advocacy & Systems Navigation
- Landlord & Property Management Collaboration
- Trauma-Informed Care Practices
- Multi-Agency Coordination
- Program Compliance & Documentation
- High-Volume Caseload Management
- Microsoft Office & Case Management Systems
- Motivational Interviewing Techniques
- Independent Decision Making & Problem Solving
Certification
life coach
Timeline
Housing Stabilization Case Manager
Salvation Army
2023.01 - Current
Case Manager
Inner City Youth & Family Services
2014.01 - 2016.01
Associate Trainer
Board of Elections
2012.01 - 2013.01
Program Aide
Bowery Residents Committee
2010.01 - 2015.01
Bachelor of Arts - Psychology
Touro College
Associate of Arts - Liberal Arts
Touro College
Caregiver
ABSW Temp (Special Needs)Facility
2016 - 2016
Master of Social Work (MSW) - Social Work Military
Walden University