Danielle Hornbeck
KANSAS CITY
Summary
Client-focused professional with extensive experience in managing client interactions and project coordination. Known for achieving high client satisfaction through effective communication and problem resolution. Thrives in team environments, adapting to changing needs and ensuring collaborative success with focus on organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Client Coordinator
A to Z Interiors
11.2025 - Current
- I designed and implemented a user-friendly website, run all financials (invoicing), date entry, paperwork creation, as well as all client communication through our scheduling platform and in the business email.
- Leveraged expertise in Squarespace, Acuity Scheduling, Square, and Intuit QuickBooks for invoicing, alongside Canva for effective design and marketing initiatives.
- Coordinated client communications to ensure timely responses and satisfaction.
- Led strategic planning sessions to identify opportunities for service enhancement and growth.
- Contributed to the development of company-wide best practices for client coordination, resulting in increased efficiency and better overall service delivery.
Online Personal Trainer
Self-employeed
03.2025 - Current
- Designed and implemented an online personal training platform, Easy Peasy Performance Training, focusing on the unique needs of young female athletes.
- Crafted detailed, sport-specific curricula focusing on safety and age suitability for seven sports disciplines.
- Oversee financial management of marketing needs, our website and enhance social media presence to support brand visibility.
- Led initiatives to expand online presence through social media marketing and digital content creation strategies.
- Provided ongoing support via email or phone consultations, addressing questions or concerns promptly to maintain client motivation levels.
Director of Group Fitness
The Foundation Gyms
Kansas City, MO
12.2021 - 01.2025
- Developed and enforced comprehensive policies and procedures for group fitness operations.
- Created effective marketing strategies and managed social media to enhance facility outreach.
- Fostered strong relationships with local managers to boost program visibility.
- Designed and evaluated diverse fitness programs tailored to client needs.
- Supervised instructor performance and provided regular feedback and training.
Gym Manager
Farrell's eXtreme Bodyshaping
Lincoln, NE
10.2013 - 03.2015
- Trained new staff members on proper use of exercise equipment and safety protocols.
- Resolved customer complaints in a timely manner while upholding company policies.
- Educated clients on proper nutrition habits that support their fitness goals.
- In charge of all enrollments, payments, and ordering of equipment.
Site Supervisor
Family Service WIC
Lincoln, NE
02.2012 - 10.2013
- Participated in weekly on-site meetings with other Elementary school site supervisors.
- Assisted in the development of before/after school educational programs and curriculum for students aged K-5.
- Supervised classrooms to ensure students were following rules and regulations.
- Conducted parent-teacher meetings regarding student performance issues.
- Attended various professional development seminars related to education topics.
- Planned, organized, and implemented a variety of enrichment activities for students.
- Advised my teacher assistants on best practices for classroom management techniques, and in charge of employee performance reviews.
Lead Teacher
Educare Learning Network
Kansas City, KS
12.2009 - 12.2011
- Developed and implemented strategies to improve student learning outcomes.
- Collaborated with other school staff (Master teachers and social workers) to ensure that all students have access to a safe and supportive learning environment.
- Utilized data-driven decision-making processes & childhood ECE assessments to assess student progress, inform instruction, and monitor teaching effectiveness.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with co-teachers.
Education
Bachelor of Science - Early Childhood Education
Kansas State University
12-2009
Certified Personal Trainer -
NASM
Certified Nutrition Coach -
NASM
Skills
- Self-starter w/ excellent time management skills
- Program Development
- Client Relations & Customer Service
- Marketing & Social Media Management
- Team Leadership & Training
- Organized
- Management, Administrative & Supervisory experience
- Proficient w/ technology
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Excellent communication
Websites
Accomplishments
- College of Human Ecology Student of Excellence Award Recipient, 2009
- Developing Scholars Program Scholarship Recipient, 2005-2009
Certification
- NASM-Certified Personal Trainer
Timeline
Client Coordinator
A to Z Interiors
11.2025 - Current
Online Personal Trainer
Self-employeed
03.2025 - Current
Director of Group Fitness
The Foundation Gyms
12.2021 - 01.2025
Gym Manager
Farrell's eXtreme Bodyshaping
10.2013 - 03.2015
Site Supervisor
Family Service WIC
02.2012 - 10.2013
Lead Teacher
Educare Learning Network
12.2009 - 12.2011
Bachelor of Science - Early Childhood Education
Kansas State University
Certified Personal Trainer -
NASM
Certified Nutrition Coach -
NASM
References
- Jen Allen/ jenfin20@gmail.com/ (816) 898-5968
- Stefany Mitchell/ stefanymitchell17@gmail.com/ (816) 610-2764
- MaryEllen Kelley/ maryellenkelley16@gmail.com/ (731) 333-9117
Education and Training
other