Danielle Howard
Hays
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
11
11
years of professional experience
Work History
Recovery Specialist (Case Manager)
High Plains Mental Health Clinic
06.2024 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Human Services Specialist
Department of Children and Families
07.2023 - 06.2024
- Interviewed applicants for services and supported application completion as necessary.
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
Clinical Office Assistant
Hays med/Hays orthopedic
09.2022 - 07.2023
- Retrieved and entered data into medical records system.
- Managed mail sorting, filing and photocopying.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Paraprofessional
USD 489
09.2014 - 09.2022
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Reported on student progress, behavior, and social skills to parents.
- Administered tests and assessments to evaluate student progress and performance.
Education
BACHELOR OF GENERAL STUDIES - Criminal justince and psychology
Fort Hays State University
05.2017
Associate of Arts - undefined
Highland Community college
05.2010
Skills
- Customer Service Skills
- Computer Experience
- Typing
- Phone Experience
- Organization Skills
- Time Management Skills
- Documentation
- Investigation techniques
Activities
- CPR certified
- Know some sign language and will be going back to school to learn more
- Volunteer work with my church
- Volunteer work with the Girl Scouts and leading the girls to be stronger in their community
- Meals on Wheels volunteer
Timeline
Recovery Specialist (Case Manager)
High Plains Mental Health Clinic
06.2024 - Current
Human Services Specialist
Department of Children and Families
07.2023 - 06.2024
Clinical Office Assistant
Hays med/Hays orthopedic
09.2022 - 07.2023
Paraprofessional
USD 489
09.2014 - 09.2022
Associate of Arts - undefined
Highland Community college
BACHELOR OF GENERAL STUDIES - Criminal justince and psychology
Fort Hays State University
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