Danielle Hudson
Santaquin,UT
Summary
Resourceful Purchaser efficiently negotiates with vendors to process and create purchase orders to meet supply and demand. Collaborates with buyers and Planning Annalists to address evolving marketplace needs. Functions under minimal supervision but also excels in team environments to attain sales goals and fulfill customer requests.
Overview
6
6
years of professional experience
Work History
Buyer
Young Living Essential Oils
Lehi, UT
08.2018 - 03.2022
- Communicated with vendors regarding inventory needs.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders in JDE to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
- Met with suppliers to assess changes and determine proper courses of action.
- Documented purchasing information in JDE to maintain detailed and accurate records.
- Reviewed order updates to identify best practices aligned with corporate goals.
- Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
Will Call Associate
Young Living Essential Oils
Spanish Fork, UT
05.2016 - 08.2018
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Collaborated with Returns team to correct mistakes, track shipments and handle damage claims.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Managed timely and effective replacement of damaged or missing products.
- Sought ways to improve processes and services provided.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Entered orders into Blue Steel computer database system.
- Collected and returned unpurchased or returned items to correct shelf locations.
Shipping Team Lead
Young Living Essential Oils
Spanish Fork, UT
01.2016 - 05.2016
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Reviewed order data to verify transactions and shipping dates.
- Updated database with changes in carrier status.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Processed required paperwork to expedite handling of shipped and received goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Handled day-to-day shipping and receiving overseeing more than 8,000-15,000 packages per day.
- Conducted research to address shipping errors and packaging mistakes.
Shipping Associate
Young Living Essential Oils
Spanish Fork, UT
11.2015 - 02.2016
- Packed and labeled boxes with maximum efficiency.
- Assisted staff in shipping processes such as proper handling and storage.
- Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Education
High School Diploma -
Payson High School
Payson, UT05.2011
Skills
- Critical Thinking
- Product Development Collaboration
- Quality Specifications Adherence
- Merchandise Selection
- Supplier Communication
- Vendor Collaboration
- Ordering and Purchasing
- Consumer Buying Patterns
- Inventory Control
- Sales Records Analysis
- Attention to Detail
- Invoice Payment Authorization
- Microsoft Office
References
- Ryan Erdmann
(385) 335-1404 - Reference
- Christopher Samudio, LATAM Marketing/forecaster
(435) 720-7273 -Former co-worker
- Dayne Young, Kitting Buyer Manager
(801) 310-0774 - Former Manager
Timeline
Buyer
Young Living Essential Oils
08.2018 - 03.2022
Will Call Associate
Young Living Essential Oils
05.2016 - 08.2018
Shipping Team Lead
Young Living Essential Oils
01.2016 - 05.2016
Shipping Associate
Young Living Essential Oils
11.2015 - 02.2016
High School Diploma -
Payson High School
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