Danielle I. Alford

Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Microsoft Word, Excel, PowerPoint, Microsoft Outlook, Exchange Email, Waystar, Internet Explorer, Epic, Customer Service, Management with special attention to Rules and Regulations, Training of employees, leads and store managers, Balancing/prepping Payroll, Human resources, Call-center environment, Working in and completing claims work ques, Working remotely and independently, Customer service-oriented person with a history of problem solving through involvement and effective communications, very affable, Highly organized with excellent written and oral communications, Ability to handle multiple tasks with 'no problem attitude', Works well as a self-starter or as a team player