DANIELLE IRISH
Gorham,United States
Summary
Motivated individual with extensive experience in retail sales and banking. Proven track record of achieving sales goals, providing excellent customer service and consultation, and meeting customer needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
5
5
years of professional experience
Work History
Teller
Casco Federal Credit Union
06.2024 - Current
- Greeting members upon arrival and addressing them by name when possible.
- Handling member assistance calmly and professionally, resolving member issues in a timely manner while leaving them satisfied.
- Process deposits, withdrawals, transfers, and other banking transactions to the members' needs.
- Educate members on credit union procedures and products. Researching and resolving customer complaints in a timely and professional manner.
- Follow credit union security procedures to protect member data and assets.
- Learning returning members transactions to better assist them and their needs.
- Ability to open and close the credit union in a timely manner alongside coworkers.
Floral Merchandiser
Key Floral
08.2023 - 06.2024
- Incorporated new techniques into existing processes in order to increase efficiency.
- Created displays and merchandising strategies to maximize sales of fresh flowers.
- Maintained a clean and inviting environment for customers by regularly tending to the store.
- Developed strong customer service skills while assisting customers with their floral needs.
- Organized inventory and monitored stock levels to ensure timely deliveries of products.
- Designed attractive window displays featuring seasonal blooms that attracted a larger clientele base.
- Maintained product rotation by checking expiration dates or damage.
- Engaged and inspired customers to buy more items with merchandising strategies and displays.
- Educated customers about proper flower care techniques to extend the life of their purchases.
Sales Associate / Cashier
Carter's Oshcosh Bgosh
11.2022 - 06.2023
- Greeted customers warmly and offered assistance to product racks and shelves to assist with finding merchandise.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Operated cash register and POS to process sales transactions and handle payments.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Tagged new merchandise for sale and updated signs.
Cashier / Stocker / Customer Service
Michaels
10.2020 - 06.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Developed strong customer relationships to support satisfaction.
- Delivered exceptional customer service at all points of contact.
- Assisted customers with locating items throughout the store when needed.
- Provided excellent customer service by greeting customers and offering assistance.
- Worked flexible schedule and extra shifts to meet business needs.
Education
ASSOCIATE IN ARTS -
New Brunswick College of Craft and Design
06.2023
HIGH SCHOOL DIPLOMA - undefined
Baxter Academy High School
06.2022
Skills
- Teamwork
- Exceptional Customer Service
- Merchandising
- Communication Skills
- Coordination Skills
- Time Management
- Computer Literacy
- Flexibility
LANGUAGES
English
Timeline
Teller
Casco Federal Credit Union
06.2024 - Current
Floral Merchandiser
Key Floral
08.2023 - 06.2024
Sales Associate / Cashier
Carter's Oshcosh Bgosh
11.2022 - 06.2023
Cashier / Stocker / Customer Service
Michaels
10.2020 - 06.2022
HIGH SCHOOL DIPLOMA - undefined
Baxter Academy High School
ASSOCIATE IN ARTS -
New Brunswick College of Craft and Design
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