Danielle Johnson
Retail Management
Houston,TX
Summary
Driven and detail-oriented professional with extensive experience in financial operations, retail and inventory management, notably at Lewis Food Town. Excelled in enhancing efficiency through accounts payable software and critical thinking, achieving streamlined invoice processing and reduced discrepancies. Demonstrated strong vendor relationship management and ethical professionalism, contributing to improved financial accuracy and vendor satisfaction.
Overview
23
23
years of professional experience
Work History
Accounts Payable Clerk
Lewis Food Town
05.2012 - Current
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Documented petty cash transactions in petty cash journal to summarize payments rendered, maintaining accurate records.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
- Evaluated financial records to detect errors and discrepancies.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
- Assisted manager in conducting internal audits to analyze findings.
- Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance.
- Stored office and client records on secured server to prevent data losses, conducting regular backups.
- Enhanced department efficiency with the implementation of digital document management tools for faster invoice retrieval.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Oversaw bookkeeping and accounting systems and entered data into systems accurately.
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Streamlined productivity by decreasing time-wasting tasks and helping supervisors.
- Handled day-to-day accounting processes to drive financial accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Receiving Manager
Lewis Foodtown
06.2009 - Current
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
- Managed inbound receiving departments.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Streamlined receiving processes by implementing efficient inventory management systems.
- Coordinated logistics operations including scheduling truck deliveries and managing dock appointments efficiently.
- Identified areas for improvement within the receiving process, implementing changes that increased overall efficiency.
- Gathered and processed merchandise returns.
- Implemented quality control measures throughout the receiving process to ensure merchandise met company standards upon arrival.
- Enhanced warehouse organization for smoother operations and improved productivity.
- Collaborated with other department managers to develop cross-functional strategies for maximizing store performance.
- Optimized warehouse layout to maximize storage capacity while maintaining easy access for staff members.
- Maintained high levels of customer satisfaction by ensuring prompt processing of returned items and swift resolution of any issues.
- Implemented safety protocols to minimize workplace injuries and maintain a safe working environment for all employees.
- Reduced product damage by establishing thorough inspection procedures during the receiving process.
- Championed environmentally sustainable practices within the warehouse operation by reducing waste generation and promoting recycling efforts where possible.
- Pulled, verified, and packaged items for shipment.
- Conducted research to address shipping errors and packaging mistakes.
- Reviewed established business practices and improved processes to reduce expenses.
Store Manager
RadioShack
06.2001 - 05.2009
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Developed and implemented successful staff incentive programs to motivate employees.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Bachelor of Science - Biology And Photography
Sam Houston State University
Huntsville, TXBachelor of Science - Marine Biology
Texas A&M University Galveston
Galveston, TX05.1991
Skills
- Data Entry
- Accounts Payable
- Invoice Processing
- Vendor invoice processing
- Bill payment
- Statement Review
- Accounts Payable Software
- Account Reconciliation
- Professionalism and Ethics
- General accounting
- Vendor Relationship Management
- Sheet balancing
- Financial research
- Microsoft Office
- Data Entry and 10-Key
- Accounts Receivable
- Critical Thinking
- Cash Management
- Inventory Management
Gardening, photography, fishing
I love fishing and crabbing near my home on Galveston bay. Black and white as well as antique photography is my favorite. I have a small organic garden that mainly feeds the wild life that visits my yard as I sleep.
Timeline
Accounts Payable Clerk
Lewis Food Town
05.2012 - Current
Receiving Manager
Lewis Foodtown
06.2009 - Current
Store Manager
RadioShack
06.2001 - 05.2009
Bachelor of Science - Biology And Photography
Sam Houston State University
Bachelor of Science - Marine Biology
Texas A&M University Galveston
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