Danielle Johnson

• Participated in capacity planning efforts by providing accurate data on current capabilities and future requirements.
• Optimized production schedules by closely monitoring workflow and adjusting priorities as needed.
• Liaised with Quality Assurance teams to address any non-conformance issues promptly, ensuring customer satisfaction was maintained.
• Supported on-time delivery of products by proactively identifying potential delays and resolving issues quickly.
• Collaborated with cross-functional teams to ensure consistency in production planning and scheduling.
• Maintained accurate records of production data, enabling better decision making and forecasting.
• Enhanced inventory control by conducting regular audits and implementing an efficient tracking system.
• Reviewed job orders and adjusted schedules for timely delivery.

• Delivered exceptional customer service through effective communication, listening attentively to client concerns, and addressing issues promptly.
• Leveraged artistic skills to create visually appealing designs that exceeded client expectations on custom projects.
• Safeguarded company assets by conducting routine maintenance checks on equipment to prevent breakdowns or malfunctions during critical work hours.
• Streamlined the engraving process through continuous improvement of techniques and incorporation of new technologies.

I compile all EDI releases from various customers and create a production forecast/sales forecast in Excel.

Upon the arrival of products in the building, I enter them into the CMS system and update standard costs as needed. I maintain regular communication with suppliers and customers to ensure the receipt of necessary quantities for shipping parts.

It is crucial for me to ensure that all ASN's are accepted by customers for accurate invoice processing.

Additionally, I handle daily customer invoicing based on shipped items.

I am also responsible for addressing any label issues that may arise during production, including misprints, system failures, or operator mistakes.

Furthermore, I diligently manage inventory for my department and conduct cycle counts.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• I compiled the pricing for shipping items from production for Chrysler and Jeep.
• I utilize EDI and Excel to prepare everything for the dock, enabling the scanning of items being shipped.
• I am responsible for preparing the Bill of Ladings for the truck drivers who pick up our materials.

• Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
• Contributed to overall team success by meeting daily production targets consistently.
• Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
• Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
• I confidently operated on an assembly line, using a drill and screws to firmly attach an Alpine speaker into a subwoofer.
• I also served as a packer on an assembly line, conducting thorough sound checks, ensuring there was no damage, and carefully placing the product into a box.