Danielle Johnson
Austin,TX
Overview
3
3
years of professional experience
Work History
Operations Specialist
Ao5 Gallery
Austin , Texas
04.2025 - Current
- Photographs and catalogues all inventory to maintain accurate records and online store.
- Manages website and Shopify platform
- Assists with event coordination including art gallery exhibitions and promotional activities.
- Provide exceptional customer service and staff support.
- Drafts social media posts to enhance brand visibility.
- Creates content schedule for social media to ensure consistent messaging.
- Enhances guest shopping experiences through proactive engagement and support.
Part- Time Sales Associate/ Events Coordinator
GoldenMean
Austin, Texas
01.2025 - Current
- Coordinates and organizes events, including exhibitions, and special promotions.
- Delivers exceptional customer service to enhance shopping experiences.
- Cultivates expertise in home goods, original art prints, handmade ceramics, stationery, and vintage glassware.
- Collaborates with team members and leadership to foster a supportive environment for individual and team success.
Seasonal Film & TV Volunteer Coordinator
SXSW
Austin, Texas
11.2024 - 04.2025
- Develop and implement functional plans to support festival operations.
- Create pre- and post-event reports for volunteer operations.
- Utilize volunteer management systems (Rosterfy) for scheduling, registration, and evaluations.
- Lead volunteer managers through the recruitment, planning, and execution phases.
- Ensure safety measures are followed, and foster a positive volunteer culture.
- Provide training and support for volunteers and staff.
- Oversee the execution of conference and programming operations plans, volunteer check-in, and credentialing operations.
- Manage volunteer crew operations during the event, addressing conflicts, and ensuring smooth execution.
- Offer customer service to festival attendees, personnel, and volunteers.
Individual Giving Associate
Austin Theatre Alliance
Austin, Texas
04.2022 - 09.2024
- Managed benefits for Individual Giving Fund (3,100 households) and Film Fan Club (350 members).
- Compiled daily sales reports for Film Fan Club memberships.
- Supervised and executed the weekly management of presales for the organization's primary donor group (nearly 12,000 individuals).
- Generated bi-monthly fundraising progress reports for the Individual Giving Fund.
- Created, launched, and implemented a new Film Fan Club membership program. (From Q4 2023 to Q3 2024)
- Conducted market analysis to set competitive pricing for Film Fan Club enrollments.
- Developed messaging and content for membership renewal and acquisition campaigns.
- Collaborated with the Marketing department on promotional materials for Film Fan Club campaigns.
- Coordinated six annual donor recognition events for over 12,000 members.
- Managed teams of 20 or more volunteers for special projects and events.
- Led regular tours of a historic theater and projection booth.
- Cultivated donor relationships through effective stewardship and benefit coordination.
- Raised $38,035 for the Film Fan Club in 2024, a 146% increase from $26,140 in 2023.
Education
Bachelor of Arts - Arts Administration
University of Kentucky
Lexington, KY05-2020
Skills
- Inventory management
- Volunteer recruitment, training, and management
- Fundraising coordination
- Customer service
- Website management
- Database management (Airtable, Tessitura, Rosterfy)
- Workflow optimization
References
- Ginny Thompson, Supervisor, ginny@sxsw.com
- Christina Bryant, Supervisor, christinabryant1@gmail.com
- Rachel Ryans, Supervisor, rachel.ryan@ppgt.org
Timeline
Operations Specialist
Ao5 Gallery
04.2025 - Current
Part- Time Sales Associate/ Events Coordinator
GoldenMean
01.2025 - Current
Seasonal Film & TV Volunteer Coordinator
SXSW
11.2024 - 04.2025
Individual Giving Associate
Austin Theatre Alliance
04.2022 - 09.2024
Bachelor of Arts - Arts Administration
University of Kentucky