Danielle Kapushion
BROKENARROW,OK
Summary
Results-driven bartender with over 7 years of experience in a fast-paced environment. Known for clear communication, effective conflict resolution, and fostering a welcoming atmosphere for patrons. Committed to delivering high-quality service while managing high customer volumes.
Overview
13
13
years of professional experience
Work History
Bartender
Whiskey Dog Neighborhood Bar
11.2022 - 01.2026
- Provided excellent customer service, fostering a welcoming atmosphere for patrons.
- Crafted signature cocktails and maintained high standards of beverage quality.
- Managed inventory levels, ensuring timely restocking of supplies
- Served high customer volumes during special events, nights, and weekends.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Bartender
West Hill Grill
05.2019 - 06.2022
- Collaborated with kitchen staff to synchronize food and drink pairings for optimal guest experience.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
Finn Mccool's Bar & Grill
04.2016 - 01.2019
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Server/Bartender
Twin Peaks
02.2015 - 05.2016
- Streamlined ordering processes by implementing efficient communication with kitchen staff.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Developed strong relationships with regular customers to foster loyalty and repeat business.
Night Supervisor
Savers Thrift Store
05.2013 - 12.2015
- Supervised nightly operations, ensuring compliance with store policies and safety regulations.
- Coordinated team activities to optimize workflow and enhance customer service during evening hours.
- Trained new staff on operational procedures.
- Conducted regular audits of sales floor displays, ensuring adherence to merchandising standards and visual appeal.
- Facilitated smooth shift transitions by maintaining open communication between day and night teams.
- Addressed customer complaints, resolving issues in a professional manner to promote positive experiences during nighttime hours.
Education
High School Diploma -
Alameda International High School
Lakewood, CO05-2012
Skills
- Strong multitasking
- Customer service
- Handling difficult customers
- Memory retention
- Clear and effective communication
- Team player attitude
Timeline
Bartender
Whiskey Dog Neighborhood Bar
11.2022 - 01.2026
Bartender
West Hill Grill
05.2019 - 06.2022
Bartender
Finn Mccool's Bar & Grill
04.2016 - 01.2019
Server/Bartender
Twin Peaks
02.2015 - 05.2016
Night Supervisor
Savers Thrift Store
05.2013 - 12.2015
High School Diploma -
Alameda International High School