Care Coordinator II (RADIATION ONCOLOGY/DIAGNOSTIC IMAGING)
Memorial Sloan Kettering Cancer Center
New York, NY
01.2021 - 04.2024
Greeted patients and escorted them to their exam room while adhering to patient identification and confidentiality policies, inputting room-in and room-out times into the system
Monitored patient and clinician flow and contribute to the efficiency and fluidity of each clinic day
Expedited time-sensitive patient scheduling for diagnostic scans, lab testing, and follow-up appointments
Mentored and trained staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Served as a liaison between patient, families and clinical and office teams during difficult times
Assisted with preparation & analysis of radiology scans such as X-rays, PET scans, CTs, MRIs, and ultrasounds, to ensure accurate imaging and timely communication of results to medical teams & patients for diagnosis and treatment planning
NURSING UNIT ASSISTANT (JRSC)
Memorial Sloan Kettering Cancer Center
New York, NY
07.2019 - 01.2021
Serving as the central focus of communication for the Pre-op Unit and PACU
Coordinating the clerical functions of the Unit- assisting with charting, admissions and discharges, etc.
Answering call bells and assisting as appropriate. Multitask and partner with clinical staff to ensure patients' needs are addressed efficiently
Facilitates communication among unit staff, patients, families, visitors and members of the health care team
SITE SUPERVISOR
Professional Physical Therapy
New York, NY
08.2015 - 07.2019
Recording and updating patient personal and financial information while protecting their rights by maintaining confidentiality
Monitors insurance denials, payments and follow-up using professional judgement to determine the appropriate course of action.
Secures necessary medical documentation required or requested by insurance carriers, patients and/or legal representation.
OFFICE MANAGER
300 Entertainment
New York, NY
02.2014 - 08.2015
Review, approve and submit supply requisitions
Conduct contract negotiations and management of office relating with outside vendors
Generated coding system to analyze and track company expenses alongside CFO
Coordinated travel regularly for CEO including flight, bus, hotel and all hospitality services
Design filing systems and ensure those filing systems are maintained and up to date
OFFICE ADMINISTRATON
Astramed Physician P.C.
ST. Albans, Queens, NY
08.2011 - 12.2013
Provide administrative support to the Chief Executive Officer of the practice with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
Liaison between CEO and management, employees and clients to ensure proper lines of communication.
Established and maintained Human Resources related employee files reflecting salary increases, deductions, benefits, W2 withholding, write-ups, start dates and termination dates. While fully managing companywide weekly payroll for 50 employees.
Interviewing, hiring, training and evaluating employees in specific areas.
Housekeeper → Housekeeping Supervisor
Chelsea Starr
New York, NY
11.2009 - 09.2013
Promoted from Housekeeper to Supervisor due to strong performance and leadership.
Oversaw housekeeping operations ensuring cleanliness, quality, and safety standards.
Assigned daily tasks, monitored workflow, and supported staff efficiency.
Trained new employees on cleaning protocols and customer service standards.
Assisted management with scheduling, inventory, and resolving guest concerns.
Education
Chelsea Vocational High School
New York, NY
Some College (No Degree) -
Borough of Manhattan Community College
New York (City), NY
Diagnostic Medical Sonography -
Institute of Allied Medical Professions
New York, NY
Skills
Microsoft Word
PowerPoint
Excel
Outlook
EPIC
AllScripts
VERSUS
Salesforce
Exemplary writing skills
Good communication skills
Committed to maintaining a keen attention to detail
Goal-oriented
Timeline
Care Coordinator II (RADIATION ONCOLOGY/DIAGNOSTIC IMAGING)
Intake Coordinator III for Radiation Oncology at Baptist Health Miami Cancer InstituteIntake Coordinator III for Radiation Oncology at Baptist Health Miami Cancer Institute
Administrative Assistant II – Referral Coordinator, Department of Radiation Oncology at Princess Margaret Cancer Centre – UHNAdministrative Assistant II – Referral Coordinator, Department of Radiation Oncology at Princess Margaret Cancer Centre – UHN