Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Kincaid

Selma,OR

Summary

Energetic and dependable, possessing strong organizational and communication skills. Well-versed in operational procedures and team management, with solid background in conflict resolution and task delegation. Capable of driving team performance and ensuring seamless shift transitions to achieve operational efficiency and customer satisfaction. Always committed to fostering team growth and operational efficiency in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Cleaning Crew Supervisor

Redstone Cleaning
07.2023 - Current
  • Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.
  • Contributed to company growth by assisting management in hiring new employees based on skillset compatibility with current team dynamics.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Upheld company standards of professionalism at all times when interfacing with both clients and colleagues alike.

Shift Supervisor

Starbucks
05.2022 - 08.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

High School Diploma -

Olentangy Liberty High School
Powell OH

Skills

  • Workplace safety
  • Customer-oriented
  • Employee training
  • Training and mentoring
  • Cash handling
  • Staff management
  • Schedule management
  • Inventory management

Timeline

Cleaning Crew Supervisor

Redstone Cleaning
07.2023 - Current

Shift Supervisor

Starbucks
05.2022 - 08.2025

High School Diploma -

Olentangy Liberty High School

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