Danielle Kitler
Raiford
Summary
Experienced patient advocate coordinator specializing in conflict resolution and emotional support. Known for effectively managing patient inquiries and delivering knowledgeable assistance to enhance overall satisfaction and care outcomes.
Overview
4
4
years of professional experience
Work History
Patient Advocate Coordinator
Palms Medical Group
Starke
10.2021 - Current
- Assisted patients in navigating healthcare systems and insurance processes.
- Coordinated communication between patients and medical providers for effective care delivery.
- Resolved patient complaints by addressing concerns with empathy and understanding.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
- Provided emotional support to patients and their families during difficult times.
- Helped patients understand care, coverage, and payment responsibilities and rights.
Education
High School Diploma -
Baker County High School
Glen St Mary FL05-2014
Skills
- Health insurance knowledge
- Navigating healthcare systems
- Conflict resolution
- Customer relationship management
- Healthcare compliance
- Emotional support
- Problem solving
- Time management
- Attention to detail
- Organizational skills
- Resource utilization
- Policy research
- Microsoft Excel
- MS word, excel, and outlook
Timeline
Patient Advocate Coordinator
Palms Medical Group
10.2021 - Current
High School Diploma -
Baker County High School