Danielle Krupinski
Lockport,IL
Summary
Results-driven individual with 20 years of financial industry experience, including 17 years in management. Proven sales record consisting of multiple finishes in the top 1% of over 20,000 employees in a Fortune 100 company. Winner of national recognition awards at one of the nation's premier financial institutions. Highly effective leader, trainer and coach with strong motivational and communication skills.
Overview
28
28
years of professional experience
Work History
Vice President, Branch Manager
JPMorgan Chase Bank, N.A.
2007.10 - Current
- Manage a team of diverse individuals to deliver excellent customer service while ensuring all sales goals are met and all operations are in place
- Interact with high net worth/affluent clients and assist them in achieving important financial goals
- Have grown the branch total deposit and investment balances up 200 million
- Responsible for all interviewing, hiring, training, developing, promoting, coaching and corrective action
- Managed several branches at the same time multiple times during my tenure.
Branch Manager/Business Manager
OakBrook Bank/MB Financial
2004.01 - 2007.10
- Provided excellent customer service while assisting customers with any financial need, up to but not limited to: investments, mortgage needs, small business solutions, and everyday banking needs
- Opened a new build location
- Hired and trained all staff
- Managed all staff along with being a Business Manager
- Worked with local businesses and responsible for bringing new relationship businesses over through networking
- Active in the Chamber of Commerce and Kiwanis Club.
Lead Teller/Senior Personal Banker
Harris Bank
1997.01 - 2004.01
- Led teller line in day to day customer service and operations
- Top performing banker
- Meet all sales goals
- Underwriting Home Equity Loans
- Ensured all clients received excellent customer service.
Education
Business
Stagg High School
Palos Hills, IL06.1998
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Coaching and Mentoring
- Complex Problem-Solving
- Client Relationship Building
- Strategic Planning
- Business Development
- Results-Driven
- Operations Management
- Customer Service
- Documentation And Reporting
- Risk Management
- Training and mentoring
- Performance monitoring
- Sales Leadership
- Scheduling
- Relationship and Team Building
- Management Team Leadership
- Staff Recruiting and Retainment
- Sales and Marketing Leadership
- Staff Training
- Staff Development
Timeline
Vice President, Branch Manager
JPMorgan Chase Bank, N.A.
2007.10 - Current
Branch Manager/Business Manager
OakBrook Bank/MB Financial
2004.01 - 2007.10
Lead Teller/Senior Personal Banker
Harris Bank
1997.01 - 2004.01
Business
Stagg High School
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