Well-organized and detail-oriented Bank Officer with key experience in Consumer and Community banking environments. Knowledgeable about financial industry regulations based on years of continuing education and training. Focused on maintaining consistence, quality and compliance in all areas.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Relationship Banker/ Manager on Duty
JPMorgan Chase Bank, N.A.
Setauket (Previous Location: Farmingville), NY
02.2021 - Current
Collected and reviewed required KYC information during personal and business accounts opening.
Identified potential threats, vulnerabilities and suspicious behavior patterns and Completed Unusual/Suspicious Activity Reports as needed.
Adhered to the Anti Money Laundering policies of the bank when Modified, opened accounts and approved transactions.
Completed thorough and accurate documentation for money movements, deposits or withdrawals.
Advised customers on bank products, services and financial planning options.
Responded promptly to customer queries and complaints to find solutions and diffuse tension.
Executed wire transfers of funds in compliance with banking best practices.
Personal Banker/Manager on Duty
JPMorgan Chase Bank, N.A.
Farmingville, NY
12.2019 - 02.2021
Created positive work environment for employees and delivered exceptional customer service.
Completed Suspicious activity reports, Currency transaction reports and Monetary Instrument report as needed.
Handled employee problems in absence of Branch Manager.
Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
Maintained safety and security of operation.
Teller
JPMorgan Chase Bank, N.A.
Farmingville, NY
01.2016 - 12.2019
Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
Completed Suspicious activity reports, Currency transaction reports and Monetary Instrument report as needed.
Maintained confidentiality of bank records and client information.
Adhered to financial services security and audit procedures.
Identified and reported suspicious behavior to security personnel as appropriate.
Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
Verified customer identification.
Education
Bachelor of Arts -
SUNY Stony Brook
Stony Brook, NY
08.2012
Skills
Policy Implementation
Financial Reporting
Computer Skills relevant to consumer and community banking
Certification
Life Insurance Agent, Annuity/ Variable Annuity License
Series 6 - The Investment Company Products/ Variable Life Contracts Representative Exam (2021)
Series 63 - Uniform Securities Agent State Law Exam (2021)
Timeline
Relationship Banker/ Manager on Duty
JPMorgan Chase Bank, N.A.
02.2021 - Current
Personal Banker/Manager on Duty
JPMorgan Chase Bank, N.A.
12.2019 - 02.2021
Teller
JPMorgan Chase Bank, N.A.
01.2016 - 12.2019
Bachelor of Arts -
SUNY Stony Brook
Life Insurance Agent, Annuity/ Variable Annuity License
Series 6 - The Investment Company Products/ Variable Life Contracts Representative Exam (2021)
Series 63 - Uniform Securities Agent State Law Exam (2021)
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