Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
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Danielle LaClair

Inside Sales Representative
Knoxville,TN

Summary

Self-motivated individual with history in account and territory management. Service oriented and available to clients always. Poised professional with background in developing loyal, professional relationships with clients. Known for excellence in product knowledge, sales pipeline expansion and customer retention.

Overview

10
10
years of professional experience
3
3
Certifications
1
1
Language

Work History

Medical Sales Associate

Tri-Star Surgical Corp.
Knoxville , TN
09.2010 - 03.2020
  • Served under the principle sales representative in the sale of medical equipment in the East Tennessee region.
  • Generated revenue by liaising between doctors and companies to sell products.
  • Built and maintained client rapport by effectively assessing needs and developing personalized solutions.
  • Utilized relationships built as a laser technician to promote new offerings of other medical equipment.
  • Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
  • Consistently met and surpassed sales quotas for the territory.

Laser Operator/Technician

  • Provided services by operating seven types of medical laser and an ultrasonic lithotripter used in surgical procedures.
  • Established ability to multitask and manage customer expectations in a rapidly-changing work environment
  • Developed ability to troubleshoot problems and achieve desired outcomes in a timely manner
  • Received HIPAA training and oversaw the transfer of confidential information
  • Enhanced employee development by training new employees
  • Properly trained and credentialed in operating room protocols

Administrative Assistant

  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Scheduled employees for surgeries happening on a given day or week.
  • handled the moving and transportation of medical equipment and lasers for procedures
  • Problem solved scheduling conflicts
  • managed all incoming calls regarding schedule, conflicts and last minute add on procedures.
  • Facilitated and managed the company when owner was out of town as the point person in the area to help with all situations


Administrative Assistant

Knoxville News Sentinel
Knoxville , Tennessee
10.2007 - 07.2008
  • Assisted real estate sales executive in sale of advertisements
  • Managed communications between staff and customers
  • Organized and managed the layout real estate section advertisements of the newspaper
  • Proofed advertisements by communication with customers to ensure accuracy prior to print
  • Worked closely with the sales executive to fill advertisement spaces and special promotions
  • Maintained and updated file systems for more easily accessible records
  • Managed relational database to store information for reference, reporting and analysis.
  • Scheduled office meetings and client appointments for staff teams.
  • Edited documents to improve accuracy of language, flow and readability.

Education

Bachelor's of Marketing - Marketing

University of Tennessee
Knoxville, TN
05.2001 -

Skills

    Public speaking

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Software

Extensive understanding of Salesforce used to track and prioritze sales communication and relationships

Microsoft Office Excel, Word and Power Ponte

Certification

Boaters Safety Course and Certification

Timeline

Esthetic Laser Training and Certification

02-2018

Certified Laser Technician

10-2010

Medical Sales Associate

Tri-Star Surgical Corp.
09.2010 - 03.2020

Boaters Safety Course and Certification

03-2008

Administrative Assistant

Knoxville News Sentinel
10.2007 - 07.2008

Bachelor's of Marketing - Marketing

University of Tennessee
05.2001 -
Danielle LaClair Inside Sales Representative