Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Danielle Lavay

Los Angeles,CA

Summary

Detail-oriented professional experienced in managing client relations and optimizing workflows. Proven ability to ensure data integrity and resolve technical challenges, contributing to enhanced operational efficiency.

Overview

1
1
year of professional experience

Work History

Front Office Manager

Montana Clinic
Santa Monica, California
05.2025 - Current
  • Balanced daily office operations while acting as the primary point of contact for internal IT infrastructure and workflow automation.
  • Optimized and managed multi-tenant schedules for independent practitioners, leveraging digital book keeping to minimize scheduling latency.
  • Managed document categorization and data asset organization to optimize workflow.
  • Oversaw fulfillment for client requests, ensuring accurate data validation and integrity.

Project Management

LGBTQ Resource Center
Los Angeles, California
03.2025 - 06.2025
  • Successfully managed cross-functional teams and ensured technical milestones were met under strict, high-pressure deadlines.
  • Served as primary technical and operational problem-solver for on-site production, resolving issues to maintain production continuity.
  • Managed vendor procurement and resource allocation, ensuring quality control and budget adherence across operational channels.

Education

Google IT Support Professional Certificate -

Google / Coursera
06-2026

Google AI Essentials - Artificial Intelligence

Google / Coursera
06-2026

Bachelor of Arts - Digital Media

California State University Los Angeles
Los Angeles, CA
05-2019

Associate of Science - Computer Information Systems

Los Angeles City College
Los Angeles, CA
06-2026

Skills

  • Project management
  • Client relations
  • Document management
  • Problem resolution
  • Technical support
  • Problem solving
  • Linux system administration
  • Facility management
  • Staff coordination
  • Inventory management
  • Customer service
  • Guest experience enhancement

Timeline

Front Office Manager

Montana Clinic
05.2025 - Current

Project Management

LGBTQ Resource Center
03.2025 - 06.2025

Google IT Support Professional Certificate -

Google / Coursera

Google AI Essentials - Artificial Intelligence

Google / Coursera

Bachelor of Arts - Digital Media

California State University Los Angeles

Associate of Science - Computer Information Systems

Los Angeles City College
Danielle Lavay