Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Danielle Lofgren

Hatboro,PA

Summary

Highly-motivated professional with 4+ years of experience in a fast-paced work environment. Observant, technical mindset that quickly adapts to new workflows and software. Outstanding interpersonal communication skills with a high self-standard of job performance.

Overview

4
4
years of professional experience

Work History

Library Assistant

Union Library of Hatborough
08.2022 - Current
  • Created promotional marketing materials for library social media
  • Assisted in planning and leading library events, including educational adults' and children's writing events
  • Handled check-in and check-out process of library books and materials at circulation desk
  • Answered questions from patrons and locate desired materials
  • Processed incoming library materials.

Senior Client Services Associate

Linda's Stuff, Inc.
10.2022 - 12.2023
  • All previous duties as Client Services Associate
  • Wrote Standard Operating Procedures for client services tasks
  • Wrote professional email templates as needed
  • Worked with teammates to constantly improve department efficiency
  • Trained new employees in client services tasks
  • Cross-trained in tasks across multiple departments.

Client Services Associate

Linda's Stuff, Inc.
06.2022 - 10.2022
  • Responded to all client inquiries via email, text, and phone calls with a warm and professional attitude
  • Retrieved sales and inventory data from multiple inventory management systems
  • Performed bookkeeping duties involving client commission payouts
  • Independently managed a variety of daily office management tasks.

Forensic Chemist I

NMS Labs
06.2021 - 06.2022
  • Carried out laboratory examinations and analysis on controlled substances submitted by law enforcement and examiners
  • Carried out lab bench tests using scientific techniques
  • Utilized a laboratory information management system to independently manage casework and testing
  • Identified issues and implemented problem-solving as necessary.

Lab Support Specialist

NMS Labs
09.2019 - 06.2021
  • Conducted analytical testing of biological samples
  • Followed quality assurance, regulatory and compliance guidelines dictated by laboratory methods and standard operation procedures
  • Utilized a laboratory information management system, to track laboratory samples and record testing results
  • Constantly improved work performance through use of data analytics
  • Independently prioritized and managed daily tasks.

Education

Bachelor of Science in Forensic Chemistry - Chemistry

LeTourneau University
Longview, TX
05.2019

Skills

  • Written & Verbal Communication
  • Creative Problem Solving
  • Independent Project Management
  • Computer Literacy
  • Attention to Detail
  • Customer Service

Volunteer Experience

Municipal Liaison, Montgomery County, PA, NaNoWriMo (National Novel Writing Month) 

August 2020 to Present 

Duties:

  • Planning community events and activities
  • Writing regular motivational and informational community emails
  • Managing online community forums

Timeline

Senior Client Services Associate

Linda's Stuff, Inc.
10.2022 - 12.2023

Library Assistant

Union Library of Hatborough
08.2022 - Current

Client Services Associate

Linda's Stuff, Inc.
06.2022 - 10.2022

Forensic Chemist I

NMS Labs
06.2021 - 06.2022

Lab Support Specialist

NMS Labs
09.2019 - 06.2021

Bachelor of Science in Forensic Chemistry - Chemistry

LeTourneau University
Danielle Lofgren