- Enjoying the art of baking and pastry-making, experimenting with recipes
- Cooking
- Baking
- I enjoy cooking for friends and family gatherings
- Cake Decorating
- Spouse & I own a small homemade BBQ sauce business
- I enjoy helping others and giving back to the community
- Avid Reader
- Animal Care
- Reading
- DIY and Home Improvement
- Fashion and Style
- Personal Development and Self-Improvement
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Fashion
- Creative Writing
- Crafting and DIY Projects
- Team Sports
- Playing Sports
- I like trying new recipes and food trends
DANIELLE LOFTIN
Eudora,United States
Summary
Dynamic and motivated professional with a proven track record in diverse customer service environments, offering extensive experience in retail, management, bookkeeping, and data entry. Possesses a robust skill set that includes exceptional communication and problem-solving abilities, essential for thriving in any job setting. A self-starter committed to excellence and continuous improvement. Prepared to leverage a wealth of knowledge to contribute effectively to team success and enhance customer satisfaction.
Overview
12
12
years of professional experience
Work History
Direct Sales Team Leader
Park Lane Jewelry
Eudora, KS
03.2025 - Current
- Led direct sales team to achieve revenue targets through effective training and motivation strategies.
- Developed and implemented sales strategies to enhance customer engagement and drive product visibility.
- Mentored team members, fostering skill development and promoting a collaborative sales environment.
- Analyzed market trends to identify growth opportunities and adjust sales approaches accordingly.
- Established strong relationships with clients, improving customer loyalty and repeat business rates.
- Maintained accurate records of client information within CRM systems for easy access during follow-ups or forecasting activities.
- Implemented successful incentive programs that motivated team members to exceed targets consistently.
- Optimized the sales process by regularly analyzing data and implementing necessary improvements.
- Boosted team morale, resulting in higher productivity and improved sales figures.
- Increased sales by implementing effective team strategies and setting clear performance goals.
- Enhanced customer satisfaction by addressing their concerns promptly and professionally.
- Continuously evaluated market conditions, adjusting sales strategies accordingly to maintain a competitive edge in the industry.
Property Maintenance Specialist
Ali's Cleaning LLC
Lawrence KS
07.2024 - 10.2025
- Conducted thorough cleaning of commercial and residential spaces, ensuring high standards of cleanliness.
- Utilized appropriate cleaning equipment and chemicals to maintain safety protocols and effectiveness.
- Trained new staff on best practices for efficient cleaning techniques and safety measures.
- Developed customized cleaning plans based on client needs, enhancing customer satisfaction and retention.
- Oversaw quality control checks to maintain consistency in service delivery across all projects.
- Implemented inventory management for cleaning supplies, reducing waste and optimizing resource use.
- Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Enabled a smooth transition for clients during relocation by providing move-in and move-out cleaning services tailored to their specific needs.
- Achieved high levels of cleanliness by staying up-to-date on industry best practices and applying them consistently across various settings.
- Provided excellent communication with clients regarding scheduling changes or specific service requirements based on individual preferences or property conditions.
- Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
- Upheld company reputation through exceptional customer service and consistent delivery of high-quality results.
- Collaborated with team members on large-scale cleaning projects, completing tasks quickly and effectively.
- Streamlined cleaning processes for efficiency, allowing for more completed jobs within time constraints.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Resolved client concerns promptly, fostering positive relationships and repeat business opportunities.
Child Care Specialist
Self-employeed
Eudora, KS
07.2018 - 07.2024
- Designed and implemented engaging educational activities tailored to developmental needs.
- Established nurturing environment fostering social and emotional growth among children.
- Monitored and assessed children's progress, adjusting care strategies as needed.
- Collaborated with parents to create individualized care plans addressing specific concerns.
- Developed age-appropriate curricula enhancing cognitive skills through play-based learning experiences.
- Evaluated operational processes, implementing improvements to increase efficiency in daily routines.
- Implemented positive discipline techniques to manage challenging behaviors effectively.
- Maintained a strong understanding of child development milestones, enabling targeted support for each child''s unique learning needs.
- Increased parental satisfaction by maintaining open lines of communication and providing regular progress updates.
- Achieved timely completion of daily tasks while balancing multiple priorities related to child supervision, meal preparation, and activity planning.
- Administered first aid when necessary, prioritizing safety at all times throughout daily routines.
- Developed age-appropriate activities that promoted cognitive, social, and emotional growth in children.
- Fostered strong relationships with parents by addressing concerns promptly and professionally.
- Boosted language development through engaging storytelling sessions and interactive games.
- Enhanced children''s emotional well-being by providing a nurturing and supportive environment.
- Provided guidance during creative playtime activities, fostering imaginative thinking skills among the children in my care group.
- Established and maintained a safe, clean, and stimulating learning environment for the children under my care.
- Implemented individualized learning plans for children with diverse needs, ensuring their success in meeting developmental milestones.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Provided emotional support and guidance to children during difficult times.
- Utilized positive reinforcement techniques to encourage good behavior.
- Encouraged children to develop healthy social and emotional skills.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Liaised with parents and guardians to discuss child progress.
- Assisted in potty training and other daily hygiene activities to support child development.
- Worked with children to develop good cognitive, physical and language skills.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Responded to inquiries from parents and guardians.
- Assisted in potty training and toilet hygiene.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Logged information regarding naps, feedings, and any medications administered.
Bartender Shift Manager
Johnny's Tavern
Lawrence, KS
06.2016 - 03.2018
- Provided strategic recommendations for bar and menu offerings to optimize guest experience.
- Delivered quality food and beverage service to guests in a responsible manner.
- Delivered food and beverage orders within established timeframes
- Maintained full knowledge of all menu items, contents and preparation methods.
- Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.
- Managed cash transactions and ensured accurate change distribution.
- Processed cash, credit card and voucher payments.
- Verified that guests at the bar were members or accompanied by a member.
- Stopped service to any adult furnishing alcoholic beverages to a minor.
- Ensured all work areas met high cleanliness standards to promote a safe and efficient environment.
- Ensured personal appearance remained polished and professional.
- Fostered a welcoming atmosphere by engaging each guest with genuine positivity and enthusiasm.
- Made engaging connections with guests to create loyalty.
- Demonstrated 10 years of bartending proficiency by managing bar operations and training new staff on service standards.
- Managed inventory levels, minimizing waste through effective stock control procedures.
- Developed and implemented efficient scheduling for staff to optimize service during peak hours.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Coordinated special events, tailoring beverage menus to meet diverse client preferences.
Bartender Shift Manager
Bar Louie
Cincinnati, OH
05.2015 - 07.2016
- Maintained full knowledge of bar and menu items and made recommendations.
- Delivered quality food and beverage service to guests in a responsible manner.
- Delivered food and beverage orders within established timeframes
- Maintained full knowledge of all menu items, contents and preparation methods.
- Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.
- Prepared mixed drinks; poured wine, beer and nonalcoholic beverages..
- Opened and closed bar tabs and transferred tabs to dining area.
- Processed cash, credit card and voucher payments.
- Verified that guests at the bar were members or accompanied by a member.
- Stopped service to any adult furnishing alcoholic beverages to a minor.
- Ensured that alcohol was consumed in designated areas only.
- Uphold a high standard of cleanliness in all work areas.
- Maintained bar stocks, replenishing daily as necessary.
- Maintained a neat personal appearance.
- Served each guest with a sincere, positive, pleasant and enthusiastic attitude.
- Trained and mentored new bartenders on drink preparation and customer service standards.
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Fostered a collaborative team environment, encouraging open communication among staff members.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed inventory levels, minimizing waste through effective stock control procedures.
Pharmacy Assistant
Walmart Pharmacy
Olathe, KS
06.2014 - 05.2015
- Entered new patient profiles and prescriptions into medication input software system.
- Communicated directly with doctors' offices via telephone, fax and email.
- Provided friendly customer service at prescription drop-off and pick-up counters.
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
- Verified patient data and billing information.
- Verified accuracy and completeness of information on prescription and refill requests.
- Maintained proper storage and security conditions for all drugs.
- Correctly priced and filed prescriptions after they were filled.
- Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
- Strictly maintained customer and patient confidentiality.
- Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.
- Communicated with all customers and staff in a pleasant and professional manner.
- Mastered HEB Pharmacy Standard Operating Procedures (SOPS).
- Processed 100+ prescriptions on high volume days with 100% accuracy.
- Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.
- Directed operations to increase efficiency and minimize patient wait times.
- Consistently upheld proper pharmacy and general safety procedures and standards.
- Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
- Followed state and federal record keeping guidelines for legend drugs and controlled substances.
- Appropriately resolved customer issues, complaints and questions.
Education
No Degree - general
Johnson County Community College
Overland Park, KS, United StatesHigh School Diploma - general
Gardner Edgerton High School
Gardner, KS, United StatesSkills
- Detail-oriented organizational abilities
- Attentive listening abilities
- Skilled in mediating disputes
- Strong verbal communication
- Proactive work mindset
- Client relations expert
- Effective communication skills
- Flexible team contributor
- Effective solution development
- Problem-solving skills
- Service excellence
- Strong organizational abilities
- Effective prioritization
- Document proofreading
- Understanding complex texts
- Detailed report transcription skills
Interests
Timeline
Direct Sales Team Leader
Park Lane Jewelry
03.2025 - Current
Property Maintenance Specialist
Ali's Cleaning LLC
07.2024 - 10.2025
Child Care Specialist
Self-employeed
07.2018 - 07.2024
Bartender Shift Manager
Johnny's Tavern
06.2016 - 03.2018
Bartender Shift Manager
Bar Louie
05.2015 - 07.2016
Pharmacy Assistant
Walmart Pharmacy
06.2014 - 05.2015
No Degree - general
Johnson County Community College
High School Diploma - general
Gardner Edgerton High School
ACTIVITIES AND HONORS
Several Employee of the month awards through out various jobs., Trainer in almost every job ever held.