Danielle Lopez-Aviles
Dinuba,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
General Merchandise Assistant Manager
Wal-Mart Supercenter
Dinuba, CA
09.2023 - 03.2024
- Assisted in setting up and maintaining merchandise displays to attract customers.
- Monitored inventory levels and restocked shelves as needed.
- Trained new staff on store policies and procedures.
- Ensured excellent customer service by responding promptly to customer inquiries and complaints.
- Organized the backroom storage areas for efficient product placement and retrieval.
Apparel Team Lead
Wal-Mart Supercenter
Dinuba, CA
02.2022 - 08.2023
- Developed a daily plan for the apparel department to ensure objectives were met efficiently.
- Monitored the performance of all apparel associates, including coaching and training.
- Conducted weekly meetings with apparel associates to review goals, objectives, and performance metrics.
- Trained new employees in store operations, customer service techniques, and product knowledge.
- Created visual merchandising strategies that increased sales by 20%.
Food and Consumables Team Lead
Wal-Mart Supercenter
Dinuba, CA
02.2021 - 02.2022
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Education
Associate of Science - Law Enforcement
College of The Sequoias
Visalia, CA05-2015
Skills
- Product Merchandising
- Marketing Support
- Merchandise Restocking
- Store Improvement Skills
- Customer Service Management
- Strategic Merchandising
- Supervisory Experience
References
References available upon request.
Timeline
General Merchandise Assistant Manager
Wal-Mart Supercenter
09.2023 - 03.2024
Apparel Team Lead
Wal-Mart Supercenter
02.2022 - 08.2023
Food and Consumables Team Lead
Wal-Mart Supercenter
02.2021 - 02.2022
Associate of Science - Law Enforcement
College of The Sequoias