Danielle Lovvorn
Modesto,CA
Overview
13
13
years of professional experience
Work History
Chipotle Crew Member
Chipotle
Modesto, California
08.2023 - Current
- Assisted customers with menu selections and dietary preferences.
- Maintained high standards of customer service during high-volume shifts, contributing to a positive dining experience.
- Engaged customers in friendly conversation while taking orders to enhance their experience and promote a positive image for the business.
- Operated kitchen equipment efficiently during high-volume service hours.
- Trained new crew members on procedures and customer service expectations, ensuring quick adaptation to team standards.
- Collaborated with team members to maintain a clean and organized workspace.
- Prepared fresh ingredients following food safety and quality standards.
- Ensured compliance with health regulations and sanitation practices consistently.
- Monitored inventory levels and communicated supply needs to management.
- Maintained safe food handling practices to prevent germ spread.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assembled and served meals based on guest preferences.
Lead Sales Associate
PacSun-Pacific Sunwear
Yuma, US
07.2019 - 03.2021
- Answered questions about products, services, and store merchandise to enhance customer satisfaction.
- Assisted customers with positivity and friendliness to create a welcoming shopping experience.
- Collaborated with team members to effectively manage multiple tasks and support store operations.
Team Member / Deli clerk
Sprouts Farmers Markets
Yuma, US
07.2017 - 09.2019
- Engaged customers using strong communication skills to address their needs and improve satisfaction.
- Encouraged product sales by assisting customers with inquiries and educating them on brand benefits and food choices.
- Collaborated with team members to share knowledge and insights, enhancing overall team performance.
- Maintained focus and dedication while completing assigned tasks.
Team Member
Lush Cosmetics
Escondido, US
10.2015 - 11.2015
- Delivered exceptional customer experiences through attentive service and engagement.
- Demonstrated leadership and customer service skills by effectively prioritizing tasks and utilizing product knowledge to address customer inquiries.
- Collaborated with team members to successfully meet project objectives.
Barista
Starbucks
San Diego, US
03.2013 - 09.2015
- Greeted customers upon arrival, building rapport by learning their names and drink preferences.
- Brewed and served coffee while maintaining a quick and friendly demeanor and multitasking on the floor.
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Crafted complex, hand-crafted beverages tailored to individual customer preferences.
- Learned all regular customers' names and their preferred drinks quickly while multitasking effectively.
- Demonstrated exceptional customer service skills by engaging with customers positively. and interacting with customers making them feel home with each visit
- Guided customers in product selection and responded to inquiries about menu items.
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a calm demeanor during high-volume periods and special events.
- Followed health and safety guidelines to ensure a safe working environment for staff.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- To create inspired moments in each customer's day.
Education
diploma -
Mt Carmel High School
San Diego, CA06-2013
Arizona Western College
Yuma, AZMira Mar community college
San Diego, CASkills
- Food service operations
- Beverage preparation
- Food safety practices
- Cashier
- Inventory management
- Customer service skills
- Multitasking
- Product knowledge
- Team collaboration
- Organizational skills
- Communication skills
- Customer service skills
- Adaptability
- Computer skills
- Beverage preparation
Additional Information - Professional Skills
Advanced, Expert, Advanced
Personal Information
- Age: 31
- Work Permit: Authorized to work in the US for any employer
Timeline
Chipotle Crew Member
Chipotle
08.2023 - Current
Lead Sales Associate
PacSun-Pacific Sunwear
07.2019 - 03.2021
Team Member / Deli clerk
Sprouts Farmers Markets
07.2017 - 09.2019
Team Member
Lush Cosmetics
10.2015 - 11.2015
Barista
Starbucks
03.2013 - 09.2015
diploma -
Mt Carmel High School
Arizona Western College
Mira Mar community college