Summary
Overview
Work History
Education
Skills
References
Timeline
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Danielle Lowman

Bridgeville,DE

Summary

Motivated, sharp, innovative, quick learner with a proven ability to adapt quickly to a challenge. Sincere commitment to professional growth. Efficient professional with a self-motivated dependable nature. Always reliable and punctual to handle a fast-paced work environment.

Overview

6
6
years of professional experience

Work History

Receptionist

Kirby and Holloway
Harrington, DE
07.2023 - Current
  • Greeted visitors and provided them with assistance.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Performed data entry into electronic databases.

Medical Billing Representative

Rheumatology Center of Delaware
Dover, DE
07.2021 - 07.2023
  • Resolved any discrepancies or errors in billing documents through research and negotiation with payers.
  • Interpreted coding instructions according to CPT and HCPCS codes when reviewing claim forms prior to submission.
  • Provided customer service support by responding promptly to phone calls or emails from providers or customers seeking assistance with billing issues.
  • Performed data entry of patient information into practice management software.
  • Assisted patients in understanding their bills and provided guidance regarding payment options.
  • Conducted follow-up calls with third party payers to check on claim status and resolution.

Customer Service Representative

Hertrich Family of Automobile Dealerships
Milford, DE
08.2019 - 07.2021
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Greeted visitors and provided them with assistance.
  • Assisted with data entry and filing of documents.
  • Monitored office supplies inventory and placed orders when necessary.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Food Service Assistant

Washington County Public Schools Education
Hagerstown, MD
01.2019 - 07.2019
  • Checked temperatures of cooked foods using thermometers to ensure safe consumption.
  • Organized kitchen equipment for storage or cleaning purposes.
  • Stocked shelves with items such as condiments, napkins, paper plates, cups, and other supplies.
  • Monitored buffet lines during meals to replenish food items as needed.
  • Prepared salads and cold foods such as sandwiches or wraps.
  • Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
  • Operated cash registers efficiently to process payments from customers.

Education

Medical Billing And Coding Certificate - Medical Billing And Coding

Kaplan University
Hagerstown, MD
06-2011

Skills

  • Administrative Support
  • Data Entry
  • Detail-oriented organization
  • MS Word, Excel, and Outlook
  • Inbound and Outbound Calling
  • Reliable Customer Service

References

References available upon request.

Timeline

Receptionist

Kirby and Holloway
07.2023 - Current

Medical Billing Representative

Rheumatology Center of Delaware
07.2021 - 07.2023

Customer Service Representative

Hertrich Family of Automobile Dealerships
08.2019 - 07.2021

Food Service Assistant

Washington County Public Schools Education
01.2019 - 07.2019

Medical Billing And Coding Certificate - Medical Billing And Coding

Kaplan University

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Danielle Lowman