Danielle Luginbill

• Experienced in the vertical and infrastructure construction industry, with expertise in subcontractors, trades, general contractors, bidding processes, minority certifications, self-performance requirements, bonding capacity, and contract management
• Developed and maintained expert-level knowledge of Gordian's Job Order Contracting (JOC) solution and its benefits to contractors
• Engaged contractors by offering JOC solutions to simplify procurement in construction projects
• Successfully qualified avg. 4,200 contractors annually and managed contractor database in Salesforce.com
• Engaged with warm and cold leads to educate and qualify contractors on Job Order Contracting (JOC)
• Managed contractor outreach engagement in Salesforce.com and SalesLoft
• Monitored monthly KPIs and utilized internal tools for continuous improvement
• Successfully led the integration and implementation of Smartsheet by creating systems, processes, schedules, and training for the Contractor Engagement team
• Developed and implemented teams Ideal Contractor Profile (ICP) which was subsequently adopted by multiple departments
• Developed and managed SalesLoft cadence to promote new bid opportunities and JOC ezIQC, which expedites construction procurement
• Enhanced communication through innovative strategies with previously awarded contractors and new contractors within the same region
• Proactively partnered with team members to resolve contractor concerns and implement effective solutions
• Participated in several Kaizens (continuous improvement) with company leaders to enhance contractor engagement processes and elevate revenue generation

Key Achievements

• Instrumental in developing SOPs for the Contractor Engagement team and Outreach Specialist role
• Improved data quality and operational efficiency as leader of several projects
• Recognized for innovative strategies and impactful contractor outreach

• Partnered with sales and operations teams to strengthen customer relationships and identify opportunities for cross-selling and increasing customer value within the existing client base
• Established, tracked, and managed prospecting and qualification while managing activity in CRM platforms
• Prequalified and followed up on leads to promote innovative construction procurement solutions and cost-data solutions, adding value to clients' project management processes
• Developed and executed account-based, outbound sales campaigns focused on key metrics

• Cultivated relationships with clients, offering consultation, advice, and resources in order to provide best home-buying experience tailored to their needs
• Secured listing agreements while overseeing adherence to purchase contract terms, ensuring all deadlines were met
• Compiled property listings, analyzed sales data, and determined competitive market prices to deliver top-notch client experience
• Mediated negotiations, facilitating agreement on property prices and settlement terms during closings
• Achieved a 90% acceptance rate for written offers despite competitive market conditions
• Established rapport with third-party entities, including real estate agents, mortgage lenders, contractors, inspectors, appraisers, and other transaction participants
• Guided clients through their home-building process, inspections on new and existing properties, and repairs by ensuring quality work was completed