Danielle Lyons

Store Manager

Bed Bath & Beyond, Inc

Vestal, NY

06.2018 - 06.2022

Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised
Monitored sales activities to ensure that customers received satisfactory service and quality goods
Instructed staff on how to handle difficult and complicated sales
Assigned employees to specific duties
Kept records of purchases, sales, and requisitions
Planned and prepared work schedules and kept records of employees' work schedules and timecards
Reviewed inventory and sales records to prepare reports for management and budget departments
Inventoried stock and reordered when inventory dropped to a specified level
Established and implemented policies, goals, objectives, and procedures for the department
Examined products purchased for resale or received for storage to assess the condition of each product or item
Enforced safety, health, and security rules
Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business
Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate
Planned and coordinated advertising campaigns and sales promotions, and prepared merchandise displays and advertising copy
Planned budgets, and authorized payments and merchandise returns.

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