Danielle Maida
Charlotte,USA
Summary
I am a consistent, hardworking, friendly, highly motivated person who has experience in multiple fields. I do however, really enjoy working with the public. I feel that I am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment. I'm a professional bartender by trade, with extensive knowledge of spirits and engages customers one-on-one in addition to having experience in a large-scale casual dining establishments. I have aslo been a dedicated customer service professional, with knowledge of service delivery and proven multitasking abilities, was one the top sales reps, was a small business owner.
Overview
11
11
years of professional experience
Work History
Bar Manager/Kitchen Manager/Bartender/Cook
Wyndham Garden Hotel's
Charlotte, NC
07.2019 - 01.2021
- Greet our guests with a menu and a smile and offer them one of my hand-crafted cocktails, and a meal of their choosing
- I make sure they're being charged accordingly, and that their purchase is to their liking
- In addition to managing the bar, I also managed and maintained order and cleanliness in both
- It was also my responsibility to prep and prepare food, as well as properly cook and present it
- I would stock and take a complete inventory of the bar and the kitchen, in addition to placing the food and liquor orders.
- Performed all opening and closing duties, trash, cleaning, re-stocking, viewed all receipt's to make sure money added up, made depositsdep
Bartender
Providence Country Club
Charlotte, NC
08.2017 - 07.2019
- I bartended and served in the main dining room, as well as at various banquet events.
- When the weather was nice, I also drove the beverage cart
- I was also lead over the pool bar.
Head Bartender
The Liberty
Charlotte, NC
01.2016 - 01.2017
- Took great care to make sure all my customers left 100% satisfied from the moment they walked in, until the moment they left, made drinks for servers, created handcrafted cocktails & various mixes to create drink specials for the bar menu, circulated 20 different microbrews, trained employees, took inventory, placed the beer and liquor orders until the business closed shortly after the death of one of the owners.
- Mentored team members and coached on procedures and productivity strategies.
Owner/operator
Squeaky Clean
Charlotte, NC
01.2012 - 01.2015
- Squeaky clean,
- My responsibilities included an advertisement for my business, keeping my finances up to date, expenses made, and payments accepted, etc., Likewise with my customer base
- Schedule appraisals and appointments, and performed detailed cleaning according to customers' needs.
- Prepared annual budgets with controls to prevent overages.
- Managed day-to-day business operations.
Assistant manager
Movie Gallery
Yadkinville, NC
01.2010 - 01.2012
- My job responsibilities included making sure the amount of money in the safe and the draws were conducive to our records, making bank deposits, oversee the store and employees to ensure a productive environment
- During daylight hours, I would greet and take care of customers, check in movie rentals, take payments, check out movies, stock, clean, supervise, and check out other employees at closing to make sure they had the correct amount of money in the drawer and on their cash slip, drop money in safe then lock up.
Sales Representative
Empire Chrysler Jeep Dodge
, NC
01.2008 - 01.2010
- My job duties included a meet and greet, answering and making sales calls, running credit reports to determine eligibility, constantly learning new products and features, attending sales classes and conferences to keep my dealer's license up to date, while participating in sales contests
- Ranked top 3 sales rep(only female) in a district-wide sales competition, only female sales rep.
Education
Associate of Arts - History
Wilkes Community College
Wilkesboro, NC02.2009
Skills
- Cleaning and Sanitizing
- Ability to Lift 30 Pounds Supply and Inventory
- Maintenance
- TIPS Certified
- Professional Service Standards
- Responsible Serving Monitoring Alcohol
- Consumption
- Hospitality and Guest Service
- Teamwork and
- Professionalism
- Mixology Techniques
- Multitasking and Prioritization
- Sales Development
- Creative Mixology
- Relationship Building
- Menu Memorization
- Cash Handling and Management
- Responsible Serving
- Teamwork and Professionalism
- Aloha POS
Additional Information
- Achievements Mixology License
Timeline
Bar Manager/Kitchen Manager/Bartender/Cook
Wyndham Garden Hotel's
07.2019 - 01.2021
Bartender
Providence Country Club
08.2017 - 07.2019
Head Bartender
The Liberty
01.2016 - 01.2017
Owner/operator
Squeaky Clean
01.2012 - 01.2015
Assistant manager
Movie Gallery
01.2010 - 01.2012
Sales Representative
Empire Chrysler Jeep Dodge
01.2008 - 01.2010
Associate of Arts - History
Wilkes Community College