Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Danielle Maley

International Relocation Move Manager
Daphne,AL

Summary

Experienced in providing excellent customer care and ensuring the best move and accommodation are provided for customers. I am confident and outgoing, able to build good relations with customers and provide as much help as possible. I am highly motivated and able to exceed targets and enjoy the challenges. I am seeking a new and challenging role within a successful team that will enable me to make an effective contribution to the business while continuing my own career development.

Overview

24
24
years of professional experience

Work History

International Relocation Coordinator

Johnson International
01.2021 - Current
  • Reduced client stress during relocations by providing exceptional customer service and empathetic support.
  • Arranged delivery or storage of goods at destinations.
  • Coordinated shipments, determining timely transport of goods from point of origin to final destination.
  • Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Provided tracking information to enable clients to monitor progress of shipments.
  • Facilitated required documentation to manage customs clearance.
  • Calculated weight, volume or cost of goods to be moved.

In house sales

Stevens International
01.2001 - 12.2021
  • Maintain company goal towards total customer satisfaction through the moving process and maintain good agent and customer relations /Provide competitive quotes and sound management of administrative and operational systems to control expenses / Maintain and process all documentation and forward to each of the participants of the move / Maintain billings and projections on each file in a timely manner / Remain current on new technologies as they become available / Knowledge and understanding of ISO & FIDI/ FAIM policies of the office

Education

General Diploma -

Columbia City High School

Skills

Skype

References

  • Tammy Schillace, 260-402-1542
  • Linda Lehman, 260-229-0783
  • Casey Haas, 206-920-6093

Timeline

International Relocation Coordinator

Johnson International
01.2021 - Current

In house sales

Stevens International
01.2001 - 12.2021

General Diploma -

Columbia City High School
Danielle MaleyInternational Relocation Move Manager