Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Danielle Matthews

Los Angeles,CA

Summary

Hardworking and passionate candidate offering over 10 years of experience in both the hospitality and live event industries, utilizing diverse skillsets including exceptional customer service, collaborative team-building, creative and technical copywriting, and marketing strategies.

Overview

10
10
years of professional experience

Work History

Hospitality Manager

SALT'S JR, LLC
Los Angeles, CA
04.2017 - 03.2024
  • Managed daily operations, ensuring high-quality service delivery at one of LA's top dining destinations.
  • Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.
  • Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Processed payroll for over 50 employees bi-weekly, ensuring accuracy of pay and deductions.
  • Maintained log of all transactions for record keeping purposes.
  • Generated weekly and monthly expense reports for senior management review.

Co-Founder

Songbird Sessions (ThreeFoldAgency, LLC)
Los Angeles, CA
04.2019 - 12.2022
  • Co-founded a unique and immersive, live music experience for women, women-identifying, and non-binary artists.
  • Delivered high-quality productions within tight deadlines, demonstrating strong project management skills.
  • Enhanced audience engagement by incorporating interactive elements and multimedia in live event production.
  • Negotiated contracts for optimal financial results, while maintaining strong relationships with agents and managers.
  • Boosted brand awareness with the development of engaging social media content and blog posts.
  • Improved overall brand voice consistency by refining company guidelines for tone and style in written materials.

Social Media Manager | Copywriter

Blind Blind Tiger
Los Angeles, CA
10.2013 - 11.2015
  • Increased brand awareness by developing and implementing effective social media strategies for a popular Los Angeles-based, online music publication.
  • Boosted engagement rates through the creation of compelling and visually appealing content.
  • Ensured accuracy and consistency in all written materials through diligent proofreading and editing.
  • Gained a deep understanding of target audiences through market research, allowing for more tailored content creation strategies.

Education

Associate of Arts - Business Administration And Management

Miracosta College
Oceanside, CA
06-2006

High School Diploma -

Rancho Buena Vista High School
06.2004

Skills

  • Effective creative and technical writing
  • Excellent communication
  • Critical thinking
  • Concept development, content marketing
  • Project management, multitasking
  • Customer service excellence
  • Accounting, bookkeeping, payroll processing
  • Data entry efficiency
  • Time management abilities
  • Customer service and retention
  • ServSafe Manager and RBS certified
  • MacOS and Microsoft efficient

Affiliations

  • Avid reader
  • Yoga enthusiast
  • Live music junkie

Timeline

Co-Founder

Songbird Sessions (ThreeFoldAgency, LLC)
04.2019 - 12.2022

Hospitality Manager

SALT'S JR, LLC
04.2017 - 03.2024

Social Media Manager | Copywriter

Blind Blind Tiger
10.2013 - 11.2015

Associate of Arts - Business Administration And Management

Miracosta College

High School Diploma -

Rancho Buena Vista High School

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Danielle Matthews