Jason Bode
Dawsonville,USA
Summary
I bring over 30yrs of restaurant experience. When it comes to restaurants i am willing to learn , everyday is a learning day. I strongly believe in teamwork . And i am willing to go through any extra training and to get any certifications necessary.
Hospitality professional bringing focus on effective team collaboration and achieving results. Extensive experience in enhancing guest experiences and operational efficiency. Known for reliability and adaptability, with strong emphasis on customer service and problem-solving.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Hospitality Manager
Brinker International Corp. / Chili's Grill & Bar Restaurant
Dawsonville, GA, US
06.2024 - Current
- Led team in delivering exceptional guest experiences, enhancing customer satisfaction and loyalty.
- Analyzed feedback from guests to identify areas for improvement, driving continuous enhancement of services offered.
- Managed inventory systems to ensure optimal supply levels, reducing costs while maintaining service excellence.
- Oversaw budgeting processes, aligning financial goals with operational strategies to support overall business objectives.
- Increased customer service ratings significantly through personable service.
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
- Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
- Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
- Evaluated team performance regularly, recognizing outstanding contributors while addressing gaps through targeted coaching sessions or additional training as required.
- Ensured compliance with industry standards and regulations through regular audits and inspections.
- Improved staff performance by providing comprehensive training programs focused on customer service skills.
- Maintained strong relationships with vendors to ensure timely delivery of products and services at competitive prices.
- Scheduled work hours for 40+ employees to achieve adequate manpower coverage.
- Filed incident reports and handled inappropriate behavior to document problems and disturbances.
- Upheld brand reputation through strict adherence to corporate policies and guidelines relating to guest interactions and facility maintenance.
- Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.
- Implemented successful strategies to increase customer satisfaction.
- Prepared high-quality dishes following standardized recipes and presentation guidelines.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
- Collaborated with team members to ensure timely food delivery during peak hours.
- Assisted in inventory management by monitoring stock levels and minimizing waste.
- Trained new staff on cooking techniques, safety protocols, and kitchen procedures.
- Implemented process improvements to enhance kitchen workflow and reduce preparation time.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Mentored junior cooks to develop their culinary skills and foster teamwork in the kitchen.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Cook/ Prep/ dish/ trainer
Brinker International Corp. / Chili's Grill & Bar Restaurant
Dawsonville, GA, US
08.2021 - 06.2024
- Wash dishes, do prep to par and Xtra when needed, follow recipes to spec as well as plate to spec..
- Prepared and cooked menu items following established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workstations to ensure food safety compliance.
- Collaborated with team members to streamline service during peak hours, enhancing efficiency.
- Assisted in training new staff on cooking techniques and kitchen protocols to ensure consistency.
- Monitored inventory levels and reported shortages to management for timely restocking of supplies.
- Implemented portion control procedures, reducing waste while maintaining quality standards in dishes served.
- Checked food temperature regularly to verify proper cooking and safety.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Cook
IHOP
Dawsonville, GA, US
06.2022 - 06.2022
Cook
IHOP
Dawsonville, GA, US
06.2022 - 06.2022
Manager
Culver's
Dawsonville, GA, US
07.2020 - 08.2021
- Opened and closed . Cook , prep, maintenance , cashier.
Manager
Culver's
Dawsonville, GA, US
07.2020 - 08.2021
- Opened and closed . Cook , prep, maintenance , cashier.
Shift Manager/ Line Cook
Ruby Tuesdays
Dawsonville, GA, US
11.2018 - 10.2019
- Grill and pantry. cook, clean, prep, etc
Shift Manager/ Line Cook
Ruby Tuesdays
Dawsonville, GA, US
11.2018 - 10.2019
- Grill and pantry. cook, clean, prep, etc
pipe crew and heavy equipment operator
Reid and Reid Contractors
Cumming, GA, US
01.2016 - 10.2018
- Measure, cut, strap different types and lengths of pipe. Operate heavy equipment to backfill and pack ground
pipe crew and heavy equipment operator
Reid and Reid Contractors
Cumming, GA, US
01.2016 - 10.2018
- Measure, cut, strap different types and lengths of pipe. Operate heavy equipment to backfill and pack ground
Custodian
Dawson County Schools
Dawsonville, GA, US
03.2013 - 01.2016
- Clean and maintain school and all assigned areas of campus
Custodian
Dawson County Schools
Dawsonville, GA, US
03.2013 - 01.2016
- Clean and maintain school and all assigned areas of campus
Owner Operator
Bode Transport
01.2007 - 12.2012
- Owned and operated my own trucking company
Owner Operator
Bode Transport
01.2007 - 12.2012
- Owned and operated my own trucking company
Cook, Manager, Asst. manager, trainer
Waffle House
10.1993 - 07.2006
- Various
Cook, Manager, Asst. manager, trainer
Waffle House
10.1993 - 07.2006
- Various
Education
High school or equivalent -
AEC
Dawsonville, GA01.2016
Skills
Cooking
Management Experience
Kitchen Experience
Food Preparation
Custodial Experience
Food Safety
Restaurant Experience
Leadership Experience
Culinary Experience
POS
Kitchen Management Experience
Customer Service
Meal Preparation
Food Production Experience
Shift Management
Serving Experience
Assembly
Mowing
Lawn Care
Restaurant Management
Management
Supervising Experience
Inventory Control
Heavy Equipment Operation
Busser
Backhoe Operation
Commercial Cleaning
Host/Hostess
Mechanical Knowledge
Load & Unload
Food service
Writing skills
Communication skills
Sanitation
Organizational skills
Knife skills
Tractor-Trailer
Employee scheduling
Staff training and development
Health and safety compliance
Guest relations management
Labor cost control
Food safety regulations
Complaint handling
Recruitment and hiring
Certification
- CDL
- CDL A
- Driver's License
- Air Brake Endorsement
Assessments
- Food Safety, Highly Proficient, 2020-03-01, Proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
- Food Service: Customer Situations, Proficient, 2020-03-01, Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting.
- Customer Focus & Orientation, Highly Proficient, 2020-06-01, Responding to customer situations with sensitivity.
- Food Service Fit: Back of House, Proficient, 2020-07-01, Measures the traits that are important for successful back of house food service roles.
- Restaurant Manager, Familiar, 2020-06-01, Managing restaurant staff and meeting customer expectations.
- Cooking Skills: Basic Food Preparation, Proficient, 2020-03-01, Preparing food, using cooking equipment, and converting ingredient measurements.
- Memorization, Familiar, 2020-07-01, Committing product or merchandise information to memory and recalling it at a later time.
- Security Guard Skills, Highly Proficient, 2021-08-01, Assessing risks, enforcing security standards, and handling complaints.
- Warehouse Shift Leader, Proficient, 2021-08-01, Supervising warehouse staff and maintaining safety and security standards.
- Basic Mechanical Knowledge, Proficient, 2021-08-01, Understanding and applying mechanical concepts and processes.
- Cooking Skills: Basic Food Preparation, Proficient, 2021-08-01, Preparing food, using cooking equipment, and converting ingredient measurements.
- Work Style: Reliability, Expert, 2021-08-01, Tendency to be reliable, dependable, and act with integrity at work.
- Analyzing Data, Completed, 2020-06-01, Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data.
Personal Information
- Driving License: CDL A
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Hospitality Manager
Brinker International Corp. / Chili's Grill & Bar Restaurant
06.2024 - Current
Cook
IHOP
06.2022 - 06.2022
Cook
IHOP
06.2022 - 06.2022
Line Cook/ Prep/ dish/ trainer
Brinker International Corp. / Chili's Grill & Bar Restaurant
08.2021 - 06.2024
Manager
Culver's
07.2020 - 08.2021
Manager
Culver's
07.2020 - 08.2021
Shift Manager/ Line Cook
Ruby Tuesdays
11.2018 - 10.2019
Shift Manager/ Line Cook
Ruby Tuesdays
11.2018 - 10.2019
pipe crew and heavy equipment operator
Reid and Reid Contractors
01.2016 - 10.2018
pipe crew and heavy equipment operator
Reid and Reid Contractors
01.2016 - 10.2018
Custodian
Dawson County Schools
03.2013 - 01.2016
Custodian
Dawson County Schools
03.2013 - 01.2016
Owner Operator
Bode Transport
01.2007 - 12.2012
Owner Operator
Bode Transport
01.2007 - 12.2012
Cook, Manager, Asst. manager, trainer
Waffle House
10.1993 - 07.2006
Cook, Manager, Asst. manager, trainer
Waffle House
10.1993 - 07.2006
High school or equivalent -
AEC