Danielle Mendoza
Thornton,CO
Summary
Dynamic and adaptable professional with years of experience in customer service, business ownership, and operations management. Proven expertise in delivering exceptional customer experiences, driving sales through effective upselling techniques, and fostering strong interpersonal relationships. Skilled in navigating fast-paced environments while leading teams to achieve success in both sales and hospitality sectors. Equipped with a solid foundation in strategic planning, financial management, and innovative problem-solving, consistently focused on enhancing profitability and operational efficiency to support organizational goals.
Overview
14
14
years of professional experience
Work History
Warehouse Associate
Amazon Fulfillment Center DDV3
Broomfield, CO
01.2023 - Current
- Ensure accurate processing and handling of inventory to meet strict productivity and quality standards.
- Operate in a fast-paced logistics environment, contributing to team efficiency and meeting daily performance goals.
- Support workflow through attention to detail, adaptability, and collaboration with diverse team members.
Owner & Master Stylist
Dani K Salon
Denver, CO
08.2011 - Current
- Built and managed a successful salon for 20+ years, overseeing operations, marketing, finances, and client retention.
- Delivered high-end services in hair design and extensions, creating personalized experiences for a loyal clientele.
- Trained and mentored junior stylists, instilling best practices in service quality and customer care.
- Increased client base through referrals, social media marketing, and community networking.
- Developed expertise in scheduling, client management, and business growth.
- Oversaw daily salon operations, ensuring optimal service delivery and customer satisfaction.
- Cultivated strong relationships with suppliers to negotiate favorable terms and pricing.
- Trained and mentored staff in advanced hair techniques and customer service excellence.
Education
High School Graduate -
Central High School
Cheyenne, WY01.1999
Two-Year Certificate - Ministerial Arts
Trinity Life Bible College
Albuquerque, NM01.2003
Responsible Alcohol Vendor Training 2026 - Safety
Alcohol Beverage Training
ColoradoCosmetology - Cosmetology
Cheeks International
Cheyenne, WYSkills
- Customer Experience & Service Excellence
- Scheduling & Time Management
- Team Leadership & Training
- Sales & Upselling Strategies
- Logistics & Operations Support
- Problem Solving & Conflict Resolution
- Communication & Interpersonal Skills
- Adaptability in Fast-Paced Environments
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business management
Timeline
Warehouse Associate
Amazon Fulfillment Center DDV3
01.2023 - Current
Owner & Master Stylist
Dani K Salon
08.2011 - Current
Two-Year Certificate - Ministerial Arts
Trinity Life Bible College
High School Graduate -
Central High School
Responsible Alcohol Vendor Training 2026 - Safety
Alcohol Beverage Training
Cosmetology - Cosmetology
Cheeks International
Additional Highlights
- Strong interpersonal and communication skills with diverse clients and colleagues.
- Proven ability to manage multiple priorities while delivering excellent service.
- Passion for creating welcoming, customer-centered experiences.