Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Martin

KELLER

Summary

Customer-focused Retail Sales Associate, Senior Stylist and former Account Manager with over a decade of experience delivering exceptional service, cultivating client relationships, and balancing administrative responsibilities. Proven strengths in communication, organization, and problem-solving. Known for multitasking with grace and maintaining a warm, professional approach in all settings. Eager to bring a collaborative, detail-oriented mindset to a dynamic team.

Overview

24
24
years of professional experience

Work History

Retail Sales Associate

Spruce Home and Closet
08.2021 - Current
  • Deliver exceptional customer service by assisting customers in product selection and addressing inquiries.
  • Maintained organized merchandise displays, enhancing visual appeal and promoting sales.
  • Process transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Collaborate with team members to achieve sales targets and improve store performance.

Senior Stylist

Stitch Fix
10.2017 - 08.2021
  • Curate personalized apparel boxes daily (Approx. 5 per hour), aligning with client preferences, lifestyle needs, and budget
  • Communicate consistently with clients via handwritten, authentic, and friendly notes, increasing retention and satisfaction
  • Stay up-to-date on evolving trends to deliver relevant, on-brand clothing suggestions
  • Use proprietary platforms to track client history and maintain high styling accuracy

Full Time Caregiver and Volunteer

Martin Household
02.2005 - 10.2017
  • Managed scheduling, travel planning, budgeting, and logistics for household with two children
  • Led volunteer efforts: coordinated and published monthly PTA newsletters, maintained intra-school mail systems, supported school cafeteria operations, and served in church Welcome Center
  • Balanced complex logistics and communication across various areas

Quality Control Technician

Kelatron Corporation
12.2003 - 02.2005
  • Reviewed product specs and customer standards to ensure regulatory compliance
  • Collaborated with production staff to define and implement quality benchmarks
  • Prepared Certificates of Analysis to document batch integrity and quality assurance

Account Manager

Nutraceutical Corporation
08.2001 - 12.2003
  • Managed key accounts in the natural supplement industry, providing proactive support to retail partners
  • Processed and monitored orders efficiently while upholding product quality standards
  • Acted as liaison between clients and internal teams to resolve issues and maintain strong business relationships
  • Generated Certificates of Analysis for customer review and regulatory documentation

Education

Completed Coursework Towards Humanities -

Pensacola Christian College
Pensacola, FL
01-1996

Skills

  • Personalized Client Styling & Apparel Coordination
  • Customer Experience & Service Excellence
  • Verbal & Written Communication
  • Organization & Multitasking
  • Analytical Problem-Solving
  • Administrative & Scheduling Support

Timeline

Retail Sales Associate

Spruce Home and Closet
08.2021 - Current

Senior Stylist

Stitch Fix
10.2017 - 08.2021

Full Time Caregiver and Volunteer

Martin Household
02.2005 - 10.2017

Quality Control Technician

Kelatron Corporation
12.2003 - 02.2005

Account Manager

Nutraceutical Corporation
08.2001 - 12.2003

Completed Coursework Towards Humanities -

Pensacola Christian College

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